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January 2024 by Christian Williams
Outstanding service.I had a hose pop off and was very low on oil only about a week and a half after getting an oil change from another establishment.I made more problems by not checking the capacity and accidentally overfilling the oil.Heard great things about this place and now I know why.Ryan stayed in touch and gave me updates as he worked on my car. Less than 24 hours after drop-off, my hose was back where it needed to be and my oil was stable.The person at the front desk was great too. She was courteous and even took the time to make sure I knew where I wanted my oil level.Any time there is a problem with my vehicle, I will bring it here.
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January 2024 by Tim Bradley Sr.
Top Notch Crew !!!
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September 2023 by Pat C.
No complaints about work but times have changed. It is Ryan's business so he can run it the way he see, within limits of law. He has treated me fair over the years, but trades are in high demand everywhere these days so it seems the standard level of service has changed. Customers can vote with their feet and choose to go elsewhere or accept the experience you get from SMB. Hopefully more mechanics enter the field in years to come and level of service will return and you don't need to pick your pain of choice.
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July 2023 by Robert DiVizio
Very efficient and helpful staff. Their system is very efficient. Drop the vehicle off, the mechanic assesses the needed repair, then calls with the details. This is the 3rd time I've used their service. Repair work was completed in a timely manner and at a fair price. I strongly recommend this small business. Let's support the small business person.
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June 2023 by Hannah Hoskins
We drive way out of our way to come here. There is a tight turn around time, efficient process and I trust that they are not selling me anything I don’t need. From new vehicle purchase inspections to routine oil changes, they are great!
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June 2023 by Theresa Watson
This place is great! Always so knowledgeable and professional. My family used them for repairs and we have never had any problems. Great prices as well.
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May 2023 by John Larabell
It's easy, you drop off your car and it gets fixed. You don't have to worry are you getting scammed, does the guy know what he is doing. Very good quality at a reasonable price. Ryan is great!! Thanks for doing what you do.
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May 2023 by Devin Norwood
Man I miss Ernie!!! 20 years ands now we'll never return. What a vial nasty women who works the front. May she choke on her own vomit.
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May 2023 by Dan Rzeppa
We have been coming here for years, originally on numerous referrals from friends and neighbors, and we in turn have reccomended them to everyone we know. Here is why: Every turnover for service gets diagnosed and worked on promptly. The pricing is fair, but more importantly Ryan is sensitive to the impact that his recommended repairs will have on your wallet, so he will break down and offer prioritized recommendations based on urgency and necessity.Also, Dani in the front office is a one- woman cyclone of thoroughness and efficiency. When you look at how well this business is run, you know that the repairs will be done right. And they always are.
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April 2023 by Kennedy D.
I took my car to Southfield Brake and Muffler a coulple months ago and Ryan was great and fast! The reason im putting a one star is because of the front desk! The girl is very rude and always has an attitude! My boyfriend went there to get his car fixed and she yelled at him to remove his car and come back next week because they were full! When he called next week asking to bring it up there to get fixed she said she no longer wanted to work on his car because "he comes there too often and its bad for business" lol so you don't want money??? 0/10 recommend take your car here!!!!
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April 2023 by Margaret Jeffers
Been going there for over 20 years. I first started out with Earnie, then Ryan both great mechanics. I asked for a favor of 5 minutes. This was the worst thing in the world according to Ryan's Wife. As the former Fleet mgr of Channel 7, I've had thousands of repairs at this facility. I was treated like absolute dirt by this woman. I asked for 5 minutes. She went off on me,& my brother. I will never return there. This is so unacceptable for a patron that has supported this business for over 20 years. In my opinion this was the worst customer service I've ever had to deal with in my life.Margaret Jeffers
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March 2023 by Rusty the Baliff
Totally recommend these goods folks.They took care of my 1998 Chevy truck, honest and trustworthy. I’ll be back!Services: Exhaust
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February 2023 by jane k.
Another 1-star review for the front desk. Car trouble is nerve-wracking enough, and a dismissive 'I don't care' attitude hardly helps. I hope the receptionist reads these reviews and realizes that her behavior is a reflection of the business.
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January 2023 by michael horne
Been there on past years, and always had nice experience and reasonable cost for repairs. Have know Ryan, owner of shop for years, and he always has done me justices with prich and quality repairs.
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November 2022 by B Marzette
Great customer service. Great work! I brought my car to them because I had my exhaust was hanging down badly near the front. My flex pipe rusted, pipe scraped the ground over time it made a big hole in my catalytic converter. My car was running very loud. I dropped it off yesterday. They called me today around 12p saying it was ready. The difference is night and day! My car is VERY quite now! I’m more than pleased. Definitely will be bringing my car back for my repairs. Also I like the fact that they write down what they recommend need repair on the receipt.
