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November 2023 by Ashley Brown
I walked in not really knowing what to expect and where to start. I’ve never purchased a mattress brand new. However Eryk was extremely helpful and knowledgeable. I feel good about my decision. I was omw to Gardner White, I had just left ABC Warehouse right before coming there. It’s something about when you feel you’ve made the right choice there’s no need to search further. Like finding a good dress, a pair of shoes, or a spouse. Lol. Really looking forward to my new mattress!
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November 2023 by Tony Putman
Professional and courteous service.Our professional was focused on the needs of my daughter and my grandson, assisted as in every way possible! We receive the best price possible and instead of taking delivery it was loaded into our car. To make things more convenient. I cannot express enough how please I am with my opportunity to deal with your firm.
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November 2023 by Michelle Collins
I went looking simply for a box spring. Salespeople friendly and patient. I felt valued right away! Before we could pull up they were bringing it out without any notification that we were back! Great service! Definitely will do business here again.
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November 2023 by Wanda McGuire
Very friendly and knowledgeable staff. I learned more about mattresses in 30 minutes than I have ever known. They don’t try to push the most expensive items, just want you to sleep well. Would definitely shop there again.
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November 2023 by Voncile Brown-Miller
This was my first experience with Matress Firm. My issue is I did not know how to select the right matress for myself. But my saleman was patient with me and I will adjust to my selection. He did not avoid my concerns but did talk me through them. I may even go back to him for my next purchase.
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November 2023 by Naeemah Hardison
The manager Rihab was great! He understood my health issues and provided me with the best mattress. Thank you Rihab!!!!! God Bless.
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September 2023 by Debbie Walker
The Sleep Expert, Rihab, was very informative and attentive. I will definitely return for further needs from this type of business.
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September 2023 by N F
Rihab did an excellent job assisting us with our mattress purchase. He was pleasant, patient, and professional, but also very knowledgeable. Overall, it was a smooth experience. Thank you!
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August 2023 by Carolyn Sanders
The Salesmen seemed familiar with different textures of mattresses and what mattess worked best for customers.
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July 2023 by Regina E.
Right before the July 4 holiday, my mother complained that the queen bed in our guest room was in dire need of replacement. She refused to sleep in that room until the bed was replaced. She was in full protest. These are things that you don't really consider because you typically don't sleep in your own guest room. I ran into this location and was helped promptly. I tried three different mattresses and went with a memory foam hybrid. My mother was singing after I made the new bed. I replaced the queen with another queen for less than $550 (including taxes). I'd definitely go back in the future.
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July 2023 by Cameron Tinsley
Great experience with Patrick, the sales representative working when I went in. I was up front about not wanting/needing the highest end mattress models and Patrick was extremely respectful and was able to lead me to a great mattress that didn't break the wallet but wasn't a budget mattress. He was very nice and educated me on everything from day of delivery to navigating warranty fine print and mattress care. All in all a great experience and would recommend to anyone in need of a mattress upgrade!
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June 2023 by Jeffery Hess
Purchased a new bed and needed a larger mattress. I had purchased a king mattress from Mattress Firm a couple of years ago and we really liked it. Patrick worked with me to identify the mattress and help us find the same one even though the models had slightly changed. He was great to work with and we got an excellent deal!!
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June 2023 by June Lester
The salesman was great very informed and helpful and he listened to what I wanted. Loved the sample beds to try out and the entire process. It felt very organized and clear. I got what I wanted for the price I wanted to pay. Again the service was great . Thanks.
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May 2023 by Liz Town
I was happy with my purchase, experience. I hate commission based companies, I highly recommend this company Patrick, cared more about making sure I had the perfect matress rather than his commission.
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April 2023 by Erika Bullock
My mom and I stopped in to find her a new mattress and Patrick was amazing. He didn’t just show us a bunch of mattresses. He asked about the type of sleeper she was along with some other questions. He also educated us on the different kinds of mattresses. I don’t shop for mattresses often, but if I did, I’d definitely go there.
