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March 2024 by Salene R
My recent experience with Lou's Deli was nothing short of disappointing and frustrating. After placing an order for a corned beef sandwich, I eagerly awaited my sandwich, only to be met with utter disappointment upon taking the first bite. Not only was the sandwich horrible, but it wasn't even what I had ordered.I live far away from Lou's Deli, I couldn't simply pop back in to have the mistake rectified. However, when I called to inform Sydney of the error and politely requested some form of compensation due to the inconvenience, the response I received was shockingly dismissive and unprofessional.Sydney had the audacity to compare their deli to Footlocker or Macy's, saying that requesting a discount for their error was somehow unwarranted. This response not only lacked empathy but demonstrated a complete disregard for customer satisfaction.As a customer, I expect a basic level of competence and accountability from any establishment, especially when it comes to something as fundamental as fulfilling an order correctly. Lou's Deli failed miserably in this regard, and their lack of empathy and poor customer service have left a sour taste in my mouth, quite literally.
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March 2024 by michael david
Ordered a Reuben sandwich but it tasted more like a sauerkraut sandwich because of the tiny amount of corned beef on it and too much dressing, way overpriced for a sauerkraut sandwich, which is not what I ordered.
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March 2024 by Sunnya Merritt-Metcalf
Very good food and staff most times!
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March 2024 by David Arnold
Love lous great place fast and
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February 2024 by Mark Thomas
First off, there are no bathrooms, even for customers. Out of service.The place is wide open but, at noon on a Wednesday, no one is eating in. Quite a few carry-out orders I found out while waiting almost 10 minutes to get mine. And everything is prepared to go, as well.The patty melt I ordered was fine (½ lb with onions on toasted bread), hot and decent flavor and came with a pickle.For nearly $12 (one of the cheapest things on the menu) though, I'd have done better going around the corner or across the street. I'd have gotten a lot more food for my buck. Can't see returning here.Vegetarian options: There are meatless optionsParking: Shopping center parking lot has a bunch of room.Wheelchair accessibility: Easily navigated as all the tables are fixed to the floor. Wheelchairs will have to block the aisle to use the tables. There are curb cuts, as well.
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February 2024 by Tracey Lacy
The Rep Tonia was nice and friendly. Actually, she provided service on several different occasions that I went into the Greenfield location and should be given a raise for such good Customer Service, because it is rare to find great help in this industry. The food was hot and delicious. They have the best Russian dressing on their corned beef sandwiches. Will definitely go back.
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February 2024 by N S
Small portions,expensive, American cheese American Swiss a no no! Processed cheese terrible for you.
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February 2024 by Mary Wilson
Umm very over priced it like your going to a fine dine in restaurant but your just getting sandwiches smh . 30 to 40 dollars easy when you get two to three sandwiches . Good corn beef but not worth all that money .cook it at
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February 2024 by Jon Geary
First timer, the service was nice and friendly. The sandwich was HUGE and the fries were surprisingly good and crispy. Will return and reccomend ?.
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February 2024 by Lorraine Caver
I've Been A Customer Of Lou's Deli For Decades. The Quality Of My Order Was Not The Same.
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December 2023 by Randy Norris
If you come here Sydni will get you right on your order, great customer
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December 2023 by Dennis Oleary
Always the best service and food by people who care about you.❤️
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December 2023 by Jim Siterlet
$20 for a combo and I was still hungry. This is a grubby restaurant in a very grubby strip mall. Not a great value, overpriced actually. The girls at the counter were nice. I don’t think I would go back though.
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December 2023 by Adrienne Ponce
I’ve been coming here for years. Great food and happy smiling people every time. My favorite corn beef place.
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December 2023 by James Treadway
Love this place they have a chicken gumbo. Delicious. Try it for yourself.
