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March 2024 by KK Shorter
Great service everyone was a great Help and knows there stuff!
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March 2024 by Tree G
Liz and her staff in Southfield are the best and second to none in my opinion! I have a special needs daughter with Downs Syndrome and Autism who deals with anxiety. They made her feel comfortable and included her in all of the decisions of choosing her new frames. Thank you so much for this. She is extremely excited about her new frames and she can hardly wait to receive them!?
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March 2024 by Toni Smith
I went to LensCrafters in Southfield on Telegraph. I had a great experience. I was greeted at the door with a smile. Nia was very nice, professional and polite. She answered my questions.(very knowledgeable) Nia took the time to show me what color my tint would be, when I asked her about the color of the tint. The rest of the staff that assisted was nice as well, I’m sorry I don’t know your names, but you know who you are ?. My experience overall was exceptional. Thank you for making my experience great. See you soon to pick up my Cartiers(buffs).?Sincerely,T. Smith
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March 2024 by len wade
Excellent customer service and professionalism!
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March 2024 by Doris Hamilton
I absolutely Loved my experience with LensCrafters in Southfield.. The staff is very friendly, and accommodating. However, my great experience was because of Nia Moore, Team leader at this location. I’m a senior and had not changed my glasses for a couple of years, so this visit was very important.. Nia is very patient, professional and has detailed knowledge of cost, frame decisions and insurance eligibility. She was able to use my current frames and fitted my new prescription to them . Turnaround time was only 10 days. At first my new lenses were a little blurry. With Nia just tweaking my nose bridge, they are now Perfect. If you go the Southfield, ask for Nia for an Excellent experience!!!!!. I will return every year to keep my glasses perfect!!I hope Nia is there ??.Sincerely, Doris Hamilton
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January 2024 by Mike Bouie
The quality and respect provided is far above average. They connect an engage with there customers higher than one could expect.
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December 2023 by Melissa Brown
Mr. Spalter is wonderful!
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December 2023 by Cody Kafer
New customer/ patient here and absolutely loved the experience provided by this optometrist and associates. Dr Spalter was kind and wonderful. Calvin helped me find the right glasses. Great customer service! Much appreciated ❤️
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December 2023 by San69
I had a great experience at Lens Crafters (Southfield). The staff was very friendly and helpful. I absolutely loved the interaction I had with my eye doctor (female)?. Their selection of designer frames make it hard to choose because of such a great variety. Thank you for making my visit happy and pleasant. I was happy to spend my money with you.
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December 2023 by LaMier
Delores was very helpful to me, she was very patient with me looking through a lot of lenses and was very informative about my prescriptions and more.
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December 2023 by Holly Windom
Thanks Delores for excellent customer service. You informed me of what my insurance covered and you allowed me to take my time shopping for the perfect frames. I will recommend you and this southfield location to all my friends and family. Huge selection great prices and wonderful staff.
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December 2023 by T R
Tracy was awesome in every way! As soon as I came I greeted and taken care of. Customer service is top notch!
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November 2023 by Moe Jordan
This is a great location. They take care of us every single time we come! Tracey goes above and beyond! I usually have to take my kids with me and she always is happy to help me keep them entertained. She is honest and very helpful with making selections.
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October 2023 by Pat Williams
I have a scratched cornea. I walked into lenscrafter on telegraph and 12 mile. They immediately waited on me. And my eye is much better, thank you,they have excellent customer service and the doctor is amazing she was just a fill in doctor but she was very caring and very professional
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September 2023 by Jason Johnson
Best customer service and great atmosphere. Office manager Tracy was awesome. And Nia was super great. Can't wait for our new glasses.