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January 2024 by Tish G.
This Kroger is located on 12 Mile and Evergreen Road. It is in a shopping plaza and has good parking. The lighting inside the store isn't that great, but the store was fully stocked. There were ample staff to help if you needed anything.
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May 2023 by Trinity B.
I love this store Oh goody!!!! Had my first second third fourth and fifth and 6th 7th 8th 9th Oh gosh my husband works a lot. Is it okay if I move in? This place feels so much like home. But i think I saw a lady/... ojh goody thats not school appropriate...
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September 2022 by Douglas M.
Now they want my hardworking wife, after she'd worked a 9-5 day Self-Check out a basket ($350) full of groceries. You people are dumb. Short term inflating your EPS buy reducing cashiers... hmmm!?... That's a winning strategy.
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March 2022 by Cynthia P.
This is probably the worst Kroger in Michigan.While other stores were updated, this store was partially done. The smell of something spoiled or rotten is pungent throughout the entire store. The shelves are always bare, and the floors a filthy. I live less than one mile from this store and I can't stand the thought of shopping at this location. It is extremely nasty, dirty and the staff is not friendly. They talk to each other, but they don't acknowledge the customers. Southfield residents deserve better!
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August 2021 by Chad C.
I don't get why this Kroger has so many negative reviews. I get it. It is not as big as the one in Troy or the one on Stephenson highway. They are not the same. This has always been a solid location for me to pick up the basics. Granted, if I am looking for specialty items, I do not come here.I also need to point out I have never had a bad experience stopping in here over the last 20 years.I need to stop referring to this place as ghetto Kroger. I have had a great customer experience here.I don't recall a time where I had terrible customer service here. But I can tell you more than one time at the other bigger stores. Anywho this Kroger is awesome.
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August 2021 by Dan B.
This location is the most terrible location I have ever had to deal with in my entire life. I cannot tell you how racist the employees are towards white people. Every time I been to the meat counter and wait my turn, I am ignored and the staff behind the counter only help other black people. Finally today, another white customer and myself were patiently waiting and once again, disregarded while other black customers were being helped and it was not their turn. The one customer walked away, so I finally spoke up and said "sir, it was our turn and you have been skipping us" what was his response? "Sounds like a white person problem and not my problem" . So there you have it. The color of my skin has everything to do with the way I am treated here. I will never again in my life step foot in this disgusting market.
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July 2021 by Ted J.
Good food but sometimes the can and bottle return gets full and shuts down early, and it closes earlier anyway (8 pm) Service is pretty good here, and people wear masks as they should. Lots of vegan options! More than I expected
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February 2021 by Lisa F.
I did a Click list pick-up. Everyone was so polite, wore masks, and worked efficiently as a team. My former store is closed, so this has been a nice change of atmosphere.
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September 2020 by Yourmin Jackson
friendly staff and employees
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April 2020 by Kelly W.
Ordered pickup at 4pm. They call and say delayed until 7. Ok no big deal. Show up at 7 and here over an hour. They keep saying. "Oh it's coming, it's coming." Several people have pulled in after me and already got their order. I've been here over an hour. Lady just said, "Oh, they're working on YOUR order." It's hard to convey the tone but it seemed to be some allusion to what I ordered??? Don't understand. Wasn't that big an order or weird. For god sakes I didn't even order toilet paper!!! Was mostly fresh and some bread. I even said they could substitute anything.
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February 2020 by Nicole E.
Stopped on our way home since most of not all of the smaller shops were closed after dinner time. Went in for some basic weekly staples. They had everything we wanted. It would be nice if they had some of the artisan specialty breads the Kroger marketplaces usually have. The tomatoes were picked over somewhat and a bit underripe for the majority. I couldn't find one small baby spinach container and the big one is too big for two is us to get through in a week. We do like their turkey bacon, tastes good. We stock up on them since we use them for several recipes during the week.
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November 2019 by Carol Broadus Moore
I experienced the most amazing customer service in the 12 Mile Rd. Southfield, MI store today. Her name was "Lillian". She was efficient, polite, courteous and helpful--not only to me, but even moreso to an elderly woman in line behind me. I saw that the woman had only put up a few items out of her very full cart. When "Lillian" finished checking me out, and while my groceries were being bagged, she excused herself to come around me and loaded all of the customer's groceries onto the conveyor belt--all very patiently, and with a smile. She's a keeper. I hope "Kroger" appreciates Lillian, and others like her.
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June 2019 by Caddy Sunshine
Love the deli meats
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January 2019 by Chelsea Walker
Had a coupon for $2 off of two 16 oz creamers...they didnt have the flavor I wanted in 16oz. they let me use the coupon on one 32 oz of the flavor I wanted.
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December 2018 by S C
The Deli counter
