Hertz Car Rental - Southfield HLE

Car Rental
Hours: Hertz Car Rental - Southfield HLE offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. Experiences at this location vary. Some customers report very positive interactions, describing the staff as nice, courteous, and accommodating, aiming to get customers in and out without hassle. Multiple reviewers mention renting there several times and being treated very well, noting that the manager works hard despite being extremely busy. However, other reviews highlight significant issues. Common complaints include very long wait times, sometimes over 40 minutes, with only one worker present, leading to delays. Some customers report dirty vehicles and problems with car conditions, such as malfunctions or unpleasant spills causing bad odors. While the drop-off and extension process is noted as smooth, the pickup experience can involve long waits and complications. Opinions are mixed, with some customers strongly recommending the location and others hoping for improvement.

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1. Southfield, Michigan