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August 2022 by Debra S.
Dr Shencopp is wonderful. She is so caring and great with the animals. Unfortunately I had to put my old baby down. They make it a very touching situation. It's a special room and her great techs are also there for support. I was able to lay with her on the carpet floor and she was on soft bedding too. I was crying and holding her when it happened. She went So peacefully mLater they gave me a cast of her Pawprint which was so sweet. I will always treasure that. They get how close we are to our pets Deb
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August 2022 by Jamie C.
Very dissatisfied with how they treated us as concerned pet parents of a pitbull who's scared to go to the vet. Every visit this year wound up being a multi trip event. This recent encounter was for a nail trim. We went into it knowing we needed to medicate him before hand to try and ease his nerves. He in the past has needed to be put under anesthesia in order to accomplish things like his annual shots. (Which mind you, was NOT needed prior to Covid when pet parents were not allowed to go in for their appointments). When there was zero success of trimming his nails the first time, I brought up sedation since this vet HAS used this method in the past in order to accommodate our big baby. We were told they didn't have the time and we'd need to come back next week. We were given an oral gel to try on top of the medication for the next visit, after asking again about sedation, the question was brushed off and we proceeded to reschedule. So today, we fully medicated our 83 lb pitbull and a half hour before his appointment called to verify that we were not going to have to subject him to a third visit and that if the nail trim wasn't successful, that they would put him under anesthesia to do so. This experience is already traumatizing, I don't want to continue to make things worse for him. While on hold TWICE to be passed up the chain, the hold music specifically states, "we handle dogs that need sedation for grooming." The last person I spoke to claimed to be the owner. Who asked if I had scheduled it as a nail appointment with sedation, which funny enough, not a single person told us we had to specify considering the fact of the past sedations, I didn't know we needed to hand hold to remind them of that anyways. I did hang up on her and told her we would cancel which was followed up with an email from them with copies of our dogs records releasing services. I never once stated we were going to another vet, I stated we would find someone more comfortable with handling this task since every single time we go someone makes a comment about his breed. For a vet to get upset that we don't want to traumatize him anymore by doing repeat visits is astonishing to me and completely unprofessional. No efforts to correct or curve our concerns and make our dog comfortable. If you don't want to service the big scary pit bulls, then maybe mention that in intake. I'd also like to point out the fact that the owner stated nail trims aren't apart of grooming. Which is ironic considering ALL groomers do nail trims. Will absolutely never return or recommend this unprofessional establishment.
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May 2022 by Elizabeth Brown
Very busy clinic day.
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May 2022 by Savannah R.
I don't think I could recommend Greenfield Animal Hospital enough! From the front desk to the doctors, everyone is kind and informative. They recognize every pet that walks through the door and their quirks! We have an anxious 6.5 year old cat and a 1 year old dog; both have had wonderful experiences and my cat has never been more calm at the vet! Truly worth every penny and will continue to take any and all future pets to Greenfield!
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December 2020 by Lisa S.
Do not go here !!! They cut my 12 yr dog and made her bleed badly. Didn't tell me and charged a lot for care of the wound !!! That they made !!! DO NOT GO !!! And the staff is rude !!! They don't care about your pet !!!!
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October 2020 by Lynn McPherson
Our vet visit last week was so smooth and fast! Brought a book expecting to be patient for that visit but was super impressed how quickly and smoothly the visit went. Dr Hood took time to call us in the car and explain everything also. Everyone is so nice and helpful.
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September 2020 by Leslie Keys
My dogs love the wonderful and caring staff. They drag me in the door whenever we visit. During covid, they have never stopped being truely professional, kind, and patient and polite. Thank you all for being there.
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September 2020 by Helaine S.
Greenfield Animal Hospital is the most gentle and kind Vet I've ever been to. The whole staff is amazing! I give them Five Stars!!!
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July 2020 by Emily S.
We have taken our dog Jasmine here since she was born. The staff are all super friendly and knowledgeable. They also have very reasonable pricing. Recently Jasmine had an emergency when they were closed so we had to take her to an urgent care. The other place did surgery to remove an intestinal blockage on her. After surgery they left the warming blanket on her so long it gave her extensive burns down both sides of her body. We took her to Greenfield and Dr Hood did surgery to repair what the other place did. He removed the dead tissue and burnt skin and put over 100 sutures in her. It was a long and difficult surgery but he did a phenomenal job and she healed perfectly. They are AMAZING there and i will never again trust anywhere else with my Jasmine. I cannot recommend them highly enough!!
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July 2020 by Hannah D.
Would give five stars in a heart beat I'm just stingy with costs (as compared to Vetco). My one pup has mad anxiety issues, and both the vet techs and Dr. Hood made me feel so at ease while he was inside. Also, accidentally showed up an hour early and they took us an hour early, which I really appreciated them being so accommodating. Am SO happy I found a vet that we love and can happily recommend this to anyone, especially with somewhat temperamental pups!
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June 2020 by Josh R.
Simply one of the best veterinary hospitals I've experienced. Friendly administrative staff, super friendly technicians, and same goes for the vet docs as well. Have had no issues with their pricing for our two dogs and cat.
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May 2020 by Pennie Burke
They have helped me care for my cats and dog. wonderful caring staff. explain everything well and very compassionate.
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April 2020 by Jessica Best
The staff here are SO friendly and helpful. They took care of my dog and I while she was in pain and distress, were patient with my questions, and were helpful and comforting--all amidst a global pandemic that makes everything more difficult and time consuming! They went out of their way to make my pup and I comfortable and taken care of, all over the phone and in the parking lot!!
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February 2020 by Daniel Sharp
We take all of our critters there and most recently their team assisted us with our cat who will sadly be passing away soon. Dr. Shencopp, Tracy Mattis and their whole staff were so kind and caring I can’t thank them enough. They provided a level of love that made a difficult time so much easier.
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October 2019 by Mimi Marcus
My family has gone here forever. When I got my first dog- it was no question that I would take her here. They have been on top of everything- and helpful with all of my questions. One technician even sat with me after my appointment for a half hour to teach me how to cut my dogs nails. This vet is very caring, super smart and a comfortable place for me to take my dog! Thank you for being there for me, G.A.H!
