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November 2023 by Daquitta Achinefu
Nice gym. There are nicer gyms for working out, but not many of them have tennis courts. If the membership guy says you will get club cash, watch him write it down on your paperwork. I was supposed to get club cash, but he says there's no record of that. He was supposed to investigate and call me back, but he never called
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October 2023 by hamid wali
Kept charging me even after I left for months, even after I went to the office to take me off the membership, I called them like 10 times, I even left a note and they said we won’t charge your card and they still did. DO NOT get a membership here. I hope this business burns to the ground…upper management that works here is the worst. They should be fired, i run a business and will never employee people like this. I will keep posting about this all over the Internet. Care a bit about your customers, don’t screw them over by signing them up and charging their cards even after we have wanted to not be a member anymore.Plus their gym doesn’t even have all the equipment you need, you can’t even do deadlifts here. Small Little gym they have, I only recommend to people who play tennis.
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October 2023 by Dinara
Why do they turn off the wet steam room in the women's locker room early in 1.5-2 hours? I pay monthly for 20 months because of the sauna only. I use almost nothing but a sauna. Why do they turn off on weekdays after 10 p.m. and on weekends after 7 p.m. I'm coming and I can't get a normal service Come and just take a shower, I can also take it at home. I need a wet steam room, please don't turn it off ahead of time
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September 2023 by Gordon Galdes
Very happy with my families membership to Franklin. The facility is clean and offers activities for everyone. My grandson attends the preschool and we could not be happier with the school and the staff. We will continue to enjoy the classes and events and are looking forward to another year at the club.
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August 2023 by Rashed B
Wasn't the best experience for me. Sorry to say, but the service was bad. I ended my gym membership after an employee hung up the phone on me for requesting towels. Of course, he denied it when I reported the situation. This place service was very disappointing. I will not pay my money for services where you have to be extra nice to unhappy employees and staff who seem dissatisfied with their job. Some of the staff there had the dont bother me attitude. On a few occasions, I witnessed other gym members loitering with employees behind the welcome/ check-in desk. I don't know how much information employees can see when you check in, but it made me uncomfortable that gym members could possibly see my full name, address, and contact information. That made me very uncomfortable. The facility was nice, but this was not the gym for me. I was expecting better service and professionalism. It wasn't professional. They also ask you to sign a 12 month membership agreement with a $300 cancelation fee. I wouldn't recommend a gym with an annual contract. Also, it took them 45 minutes on my last visited to bring towels. After many members requested towels and were told multiple times that "the towels were on the way". I had showered expecting towels to be replaced by the time I finished. It took 45 minutes. I air-dried before the towels came. It was an unreasonable experience.
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August 2023 by Larry Kaufman
I worked at the original club over 50 years ago. I've always had fond memories of this club, especially getting chance to hit with Martina Navratilova there in my tennis formative years. It's grown to be a preeminent facility and tennis fixture in the Detroit area.
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June 2023 by Laurie C
Breath of fresh air. Had been going to a Pilates shop but frustrated with variability in instructor skills and scheduling. Was so glad to have found Beth! LOVE her class. Great work out. Pushes and provides guidance; she’s attentive and solidly skilled. Can see and feel the difference in quality.
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June 2023 by Ryan R.
The people at this club are the cruel and awful. My kids get treated like garbage by other adults that think they own the pool.
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June 2023 by Dwayne Dunlap
First time back since my membership ended in 2001. I was pleased with the updates in the locker room and fitness area. The weekend pool parties are the best! The facility is very clean. It was good to see members from way back then. Its going to be a HOT summer.
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June 2023 by Andrew Jakubowski
I love this place. The tennis programs here are some of the best in the area. 13 courts. Good instructors + classes + leagues. 10/10 would recommend to anyone who wants to play tennis casually or seriously.Not so hot :1. Court time is a touch on the pricey side even for members.2. They could do a better job giving tennis members more “perks” than what they offer.3. Jim (membership guy) is rude, aloof, forgetful, and not personable. He will only follow through if you’re going to buy a membership. He has weird hours even though he works normal house. Sometimes he won’t even show when you schedule a time to meet there. Avoid him.4. Lisa is the best there. If you need anything, she gets it done and is VERY good at remembering names and soooo kind.All that said, I still recommend this place to anyone who plays tennis or wants to be a part of a great community.
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June 2023 by Tori Scales
I registered my kids for one week of Summer Camp. A month before camp started I informed them that the children wouldn’t be able to attend, and requested a refund for the deposit I placed to hold their spot. Even though they won’t be attending, and there is a wait-list for that very week so another family is going to take and pay for their spot, they refused to give me a refund and sent a very curt, unprofessional response. Keeping a deposit to hold a spot, when that spot is going to be used and paid for by someone else? Then, weeks after canceling said registration my account was STILL charged the balance?! Very shady business practices and clearly more focused on money than clients
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June 2023 by Tori S.
I don't know about the athletic club, but the summer camp and childcare center is a mess. refused to provide a refund for a deposit that was placed to hold a spot in summer camp. the spot was used and paid for by another family, but they still refused to refund my money when I cancelled a month prior to the start and the spot was paid for in full by another family. and even though I cancelled the registration, my account was still charged for the balance weeks later! they're terrible with accounts and money
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June 2023 by A. Harb
my son has Karate lessons here, the place is Huge, this is the tennis court house for Lawrence Tech. prices are acceptable and the huge area will let you enjoy your time.
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June 2023 by Deena Gardner
I’ve been taking Pilates classes with Beth and love it! I started with 1:1 sessions and just started group classes and I’ve never enjoyed a workout as much as I love my Pilates sessions. Beth has tons of knowledge and has made me feel supported, inspired and challenged. I would highly recommend taking her classes.
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May 2023 by Yeswanth Chowdary
I have been a member of this athletic club for a few months now and I am blown away by the facilities and the level of service provided. The gym is well equipped with a wide range of machines and equipment, which are regularly maintained and cleaned. The trainers are knowledgeable and experienced, and they go above and beyond to create personalized workout plans that help you achieve your fitness goals. The pool and sauna are a great way to relax after a workout, and the locker rooms are always clean and well stocked. The staff is always friendly and welcoming, and they make sure to create a safe and inclusive environment for everyone. I have also attended a few of their fitness classes and I have been impressed by the quality and variety of classes offered. Overall, I highly recommend this athletic club to anyone looking for a great workout experience in a friendly and supportive environment.
