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June 2024 by Tracey E. Gilliam
courteous & Professional staff
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April 2024 by Noah Klein
Called twice- was on hold for over 10 minutes each. It’s fairly obvious they don’t give a care for customers or their needs.
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March 2024 by Sam
Pharmacy doesn’t answer phone calls.
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February 2024 by CD R
Called the pharmacy- this was a 5 minute call using the automated system. When the pharmacist answered finally at 1:29pm, he said they are going to lunch until 2pm and hung up the phone. He did not ask what I was calling about or care how long the call was to get to him, he just hung up.
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January 2024 by Gloria P. Clark
Maribel and Mavis both go above and beyond to kindly assist at the CVS located at 13 Mile and Southfield Roads. I hope they never stop working there!
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January 2024 by David A.
Takes forever to get the pharmacy on the phone. Poor customer service!!! And the drug prices are excessively high.
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October 2023 by Zaneta Jones
Upon looking at previous reviews, its not just me. The blonde, tall lady pharmacist has the worst attitude and talks to people like they're beneath her. I called with a simple question and she cut me off. Told me the supervisor was busy with "other stuff." Lead pharmacist Karam, was just as rude. Asked for her name and he lied and said he couldn't give that information over the phone... I know this is not true because corporate says they're allowed to give first names. I've filed a formal complaint and I will never deal with these people again. With her attitude, she should not be filling prescriptions for anyone. I don't trust her at all.
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October 2023 by Shannon Lamb
Always so slow and rude service. Pharmacy drive through for the first time waited 10 minutes and cashier would only help window line even though it said pull to either lane. Need new managers who will address their staffing issues.
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September 2023 by Cassidy Slade
I came into this CVS on a Sunday after having to go to urgent care due to being in a great amount of pain after contracting a severe case of poison ivy. The PA at the urgent care instructed me to begin taking the medication as soon as possible. After waiting at this CVS pharmacy (although there was not a line), I was greeted by someone who explained they needed more information from the PA. I contacted the PA who was ready to discuss this with the pharmacist who then refused and said that the PA will have to call and leave a voicemail on the pharmacy phone. Despite saying that multiple times, the pharmacist was not helpful in providing me the phone number the PA needed to call. I was continued to be greeted with eye-rolls, sighs, and rude behavior. The pharmacists at this CVS were not friendly and did not appear to be trained in kindness, compassion, or customer service. I ended up having the prescription transferred to a Rite Aid which filled it almost immediately. I will NOT be returning to this pharmacy and DO NOT recommend it to anyone in the future.
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July 2023 by Joe Kai
Really nice staff and most products are usually stocked up
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July 2023 by Dan
This is the busiest CVS I have ever seen. They closed a couple stores nearby, and this store got even busier. Thank you Pharmasist & Staff! You guys are great.I don’t understand the negative reviews. If it takes an 1-3 hours to fill a prescription, that’s how long it takes. Employees don’t have a crystal ball or a wand. They can’t magically fill prescriptions faster…
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June 2023 by C
the tall, blonde woman who works at this location is incredibly rude. She refuses to explain anything to you, and will make you feel like you’ve completely wasted her precious time. Go to literally any other location.
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June 2023 by Mitch
This is the worst pharmacy in the state, go literally anywhere else
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June 2023 by Sean McKenna
Closed during business hours.
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June 2023 by Melissa Barrett
Great experience
