CVS Health in Southfield is a welcoming store open seven days a week. Customers report it is very clean and organized, with nice displays where everything is easy to find. The store is generally well-stocked, and you can find what you need quickly. The staff receives consistent praise for being very nice, friendly, and attentive, with smiling faces and a willingness to help. Service is described as excellent, fast, and efficient, with short wait times at the pharmacy and a smooth drive-thru. The checkout process is fast, and the self-checkout lanes usually work. Parking is plentiful. However, some issues were noted. The outside lights are often out, making the parking lot very dark. On occasion, a customer could not find a specific item and was unable to locate an employee for assistance. Overall, it is considered a reliable location for prescriptions, vaccinations, personal care items, and more.
Cashier was so kind and was offering to help everyone. I was in and out and used self scan.
February 2024
I had an amazing experience there. The young man named prince, I believe that was his name, he was very helpful, displaying nothing but excellent and informative customer service :) Definitely be coming back !
January 2024
I wouldn't change a thing. I received excellent, friendly customer service. Fast check out process. Nice displays. Everything I needed was easy to find. A very welcoming store, smiling faces from all employees I encounter.