CVS Health in Southfield is a welcoming store open seven days a week, offering prescriptions, vaccinations, COVID-19 or flu tests, personal care items, pet toys, and healthy snacks. Customers report it is very clean and organized, with nice displays where everything is easy to find quickly. The store is generally well-stocked with what people need. Parking is plentiful. Service is frequently described as excellent, friendly, fast, and efficient, with smiling employees who are very nice, kind, attentive, and willing to help. The checkout process is fast, with self-checkout lanes that work most of the time. The pharmacy and drive-thru provide smooth, easy service with short wait times. However, some customers note difficulty finding specific items or employees to assist them. A significant issue is that the outside parking lot lights are often out, making it very dark.
Cashier was so kind and was offering to help everyone. I was in and out and used self scan.
February 2024
I had an amazing experience there. The young man named prince, I believe that was his name, he was very helpful, displaying nothing but excellent and informative customer service :) Definitely be coming back !
January 2024
I wouldn't change a thing. I received excellent, friendly customer service. Fast check out process. Nice displays. Everything I needed was easy to find. A very welcoming store, smiling faces from all employees I encounter.
