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February 2024 by Roshelle Taylor Jr
Services real good I didn't have to wait loan and the people were very courteous
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January 2024 by Terri Cooper
Excellent professional time conscious!! The body shop gets nothing less than 4 STARS.
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October 2023 by Apex Legend225
Car has been in the shop for more than two months receptionist is super rude and unprofessional will not give you specific date to receive your vehicle literally took a month just for them too examine my vehicle totally unacceptable.
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September 2023 by tina lee
The receptionist is rude.
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July 2023 by Alexis Jefferson
Took them 4 weeks to fix a few scratches on the right side of my vehicle. The office atmosphere is very uninviting, and the workers are rude and careless to customer concerns. Won’t be coming here again.Services: Painting
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February 2023 by Wanda Frisco
Ive been coming to Avis Bosy shop for years. Victor Vella the manager is such a awesome guy very pleasant all the time. I dont have a ford anymore , but i take all my cars to Victor he always takes care of me
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February 2023 by Avi brinston
good service , but glad i didn’t have them take down my engine and charge me a bunch of money would of spent over $1200 but instead took it to my local mechanic and he figured out the issue less than few hours and got my check engine light off easily .Service: Auto engine diagnostic
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January 2023 by Alexxus W.
I went to this dealership because I was having trouble with my heat blowing out cold air and went here thinking I would get great service considering I bought my car from this dealership years ago. Long story short my Grandmother paid almost $700 dollars for my heating core to get blown out due to it being clogged. The service department called me saying I had heat and that my car was ready to be picked up only for me to get in the car and feel nothing but ice cold air. I took my car to another shop and paid $200 for the same service and got heat. Once i called this dealership back to tell them my experience they were very rude and offered me nothing in return for my waste of money and time and suffering. I will never come back to this dealership and will tell everyone I know NOT TO GO TO THIS DEALERSHIP BECAUSE THEY ARE UNPROFESSIONAL AND RUDE!!!!!
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December 2022 by Alayna L.
My son's car was in an accident and some extra work was needed outside the scope of what was covered under the insurance claim. Victor was so great helping us and providing us a very competitive price to fix the extra work. He was kind, responsive to my questions and an all around pleasure to deal with.
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November 2022 by Lisa Armstrong
Just had to stop by and they were really nice. Can't wait to get my car back.
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October 2022 by Milton Amaru El
Mr. Trevor is a great guy. Answered all my questions was patient with my inquiries and really made me feel like a valued customer.
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September 2022 by Aqua Fenyx Rose
This place doesn't seem to take care of business well at all. They've had my car for a month now and I keep getting the same response when I finally do get a chance to talk to somebody. I will call back to back and 90 percent of the time I will get no answer at all. If I could go somewhere else I would unfortunately Ford asks that you use one of their body shops when you buy one of their vehicles. Out of commission for a month or longer for something that wasn't even my fault and they don't know how to handle business. Would get better customer service at an independent body shop.
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August 2022 by Ty A Adams
They’re the best and super nice. Freshly made coffee and fast service. They saved me over $300 on getting my rear bracket replaced. Truly the best!!! and will be back for them to replace side fenders.Services: Electrical
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June 2022 by Kevin S.
Oh my goodness. I really prefer to give good reviews because that helps demonstrate good service and good value. Unfortunately, the Avis Ford Body Shop could not satisfy my needs. Months ago, a rock hit my windshield. The chip ultimately spread and now the windshield has a full crack. Needless to say, I need my windshield replaced- AGAIN!! I visited the body to do this service for the second time. When I shared my needs, I was turned away. "We don't do windshields anymore. Our window guy retired three months ago." I bought a Ford Truck and cannot get the service it needs. I was told to go to a non-Ford company for the service. Totally Disappointed. Totally u satisfied.
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March 2022 by Judy Hollins
Very professional and speedy service. Management response is superb.
