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July 2023 by Austin Sinegar
Turned phones off before 5 pm when I tried to call back and make a payment on my script which they didn't call me about until 15 minutes before closing
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May 2023 by Ashley Williams
This place is a joke!! The agents customer service skills are absolutely horrible!!! The way they treat people is astounding!! I will be transferring my medication elsewhere!! If I could have gave this no stars I would have!! The owner of the place needs to step in and shape the company up! Stop making it about money and make it about actually helping people!!!!
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December 2022 by Danielle Valdez
Great experience. My Dr prescribed a pain cream that my insurance did NOT cover and they gave me a huge discount that fit my budget. They went above and beyond for me and it was the week of Christmas. Thank you to all staff your amazing
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April 2022 by Robyn Keith
Absolutely HORRIBLE service at this location!!!!The Reps answering the phones had NO etiquette!!! I asked to speak with management 3 times only to be put on hold for no one every to return to the phone. When Icalled back I was hung up on twice! They're clueless and someone needs to address these issues!!!JUST HORRIBLE SERVICE!!!!
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January 2022 by G Harvell
Was charged $11.65 for FedEx shipping but they shipped my purchase USPS First class for $3.60.
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October 2021 by Carole Skog
THIS PLACE DOESNT ANSWER THE PHONE!! I spent 3 days last week trying to get ahold of someone. I entered the promt # for a patient checking on the status of my prescription, and then the phone just rang and rang and rang. I left it ringing, hoping someone would eventually answer. After 15 minutes EACH DAY I hung up. I reached someone this Monday and they said they don't have any script for me. I called me Dr and found they had been trying to fax the prescription for 3 days last week and it failed because their fax phone number never picked up. I complained that the Dr didn't follow up. They faxed the script successfully yesterday. Today when I called I got stuck in a loop of automated messages saying "that operator is buzy, let me transfer you to another operator." There was the option to enter the direct extension if I knew it, I didn't but I went ahead and entered 4 numbers. I got the graphic design department, and THEY transferred me to someone who finally helped.
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August 2021 by Riyesah
They have everything you can possibly need during this COVID pandemic. They are also a compounding company that makes this fantastic pain cream that I get for my mom among other things. They’re very professional and knowledgeable.
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June 2021 by JTAITSINGER
I love this place!! They have my favorite mask here. Has kept me protected throughout the pandemic!
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May 2021 by Denise Lathrop
It would be nice if they actually answered their phone.
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November 2020 by steven price
My experience while shopping at BioMed was great. I received exceptional customer service from Amira S. She easily answered all of my questions. She was courteous and professional. I recommend this specialty pharmacy for all of your PPE needs!
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October 2020 by Reeses ARC
They have everything you can possibly need during this COVID pandemic. They are also a compounding company that makes this fantastic pain cream that I get for my mom among other things. They’re very professional and knowledgeable.
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July 2020 by T.W. Navybrat1227
So, I bought my medicine, which was suppose to be a 4 week supply. Its states on it that I'm suppose to do 1 GM and its suppose to last for all four weeks. I'm on week 2 following the instructions and I'm out of the medicine. Called to get an explanation and all I got was they gave me a 4 week supply, so I did something wrong. How if I'm following instructions?? Plus, the bottle was half filled for being so expensive.
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June 2020 by Erika Vera
No son trasparentes te las pones y ves todo nublado no sirven
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June 2020 by seos
Customer service was fast and the product is great!
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June 2020 by Adela Bejo
Very helpful staff. They had everything in stock when i walked in. I will be coming back soon. Reliable
