-
October 2024 by Lisa Spears
Big Boy Kalkaska
Went in there yesterday to eat. We were seated and told our server would be right there. 4 tables of people and 3 waitresses.
Waitresses were all standing around in the food area talking. One waitress came out, took an order, and went back to other waitresses. We still have not even been asked about drinks. Sat there 20 minutes..nothing. Another table of people came in. They were seated. Another 10 minutes go by and waitress came out and started taking their order.
We walked out. We won't be back and we came there at least once a week. They also lied to me a couple weeks ago about my order(how it was made) and then wouldn't refund a meal I didn't even eat.
Won't be back.
-
September 2024 by Tiffany Curtis
Serenity is an amazing and observant server
-
July 2024 by Michelle
The wost Big Boy on the planet. Everything I ordered was wrong and the lettuce in the salad was brown and inedible. Not sure how they are still open.
-
January 2024 by Mark Mikat
I placed an order on January, 08, I have not received an update except for USPS saying that they are waiting on the shipper to provide the order. I payed the $9.95 for UPS 2 day shipping and yet to receive any updates. It is now the 19th and nothing, I have called all the prompted phone numbers and all I get is a recording, no return phone calls back, watch how you order! I have been charged for the order also.
-
November 2023 by Linda Valentine
Horrible experience no response,;^^^^%^^: not a good move
-
September 2023 by christenne hodges
Went to big boys in manistique mich my biscuit and gravy was very peppery my husband ate the breakfast buffet it was ok he said when we got done we went to paid the bill and we were seniors soo ask for a discount the young man try to help us and he need help so he called his boss she came over very rude and ask if we were paid cash or card but does that make a difference then very rude she told us that you guys do not give a discount unless you had a card that you had to tell before you can get a discount then she very rude said we only give a discount to our regular customers Well we went out of our way to stop there very sorry we did and we will not be back
-
June 2023 by Michael Lamb
Port Huron big boy restaurant service was not the best
-
April 2023 by shari noname
Waiting for carry out saw two different waitresses hang up on a ringing phone . ....not even saying hello. They did not want to be bothered. Don't know there name, but one was very skinny girl with bun and tattooes and was working on March 23 at 5:28 2023. She never smiles. Have had a problem with staff being very rude in the past and the cooks not even putting ham on a slim jim. Cook however was very good today . Keep getting new people . This Big Boy needs a new staff. I don't know this review said Southfield ....THIS ONE WAS SIX MILE LIVONIA
-
April 2023 by kelly forever
Waiting for carry out saw two different waitresses hang up on a ringing phone . ....not even saying hello. They did not want to be bothered. Don't know there name, but one was very skinny girl with bun and tattooes and was working on March 23 at 5:28 2023. She never smiles. Have had a problem with staff being very rude in the past and the cooks not even putting ham on a slim jim. Cook however was very good today . Keep getting new people . This Big Boy needs a new staff. I don't know this review said Southfield ....THIS ONE WAS SIX MILE LIVONIA
-
November 2022 by David Hage
Forcing customers to buy fries is going to hurt these places. Need to offer sandwich alone like it used to be. Our family of four went to the Heartland location. $70 for the family. That is far too much for what is being offered. Would have been more but my wife and I shared. Small wonder the places are mostly empty. Very sad for me as I was a manager for them once. Need to fix this. I hate to see any more close.
-
November 2022 by Phyliss Baker
Wow talk about bad corporate decisions, Big Boy Corporation promoted a “Free Voucher “ for Veterans on Veterans Day. It was advertised on the American Legion National Website, then each American Legion sent out the notification to its members. However, upon entering the Livonia Big Boy stated they knew nothing of the advertisement and stated they would offer only 20% off. They stated they are a Corporate Store and Corporate didn’t inform them so they wouldn’t acknowledge the promotion! Great example of bait and switch ( bring the customers in and then change the promotion!)Nice way of Thanking the brave Veteran’s that served our country!Big Boy you let the Veteran’s Down, Shame on you! ????My husband served during Vietnam and my son is serving now. Big Boy is the only corporation on the American Legion Promotional Page that didn’t fulfill its promises! Shame , shame, shame!Phyliss Baker7521 Hillsboro DriveCanton, MI. 48187
-
October 2022 by Khayyam “Yam” Wilson
Still a great classic with some of the best milkshakes and Slim Jim sandwiches!
-
September 2022 by april Peterson
Had an issue with my meal and it was taken care of immediately and it was delicious. My husband’s food was perfect. The staff was very friendly. Definitely going back.
-
August 2022 by Kimberly Riffle
Absolutely DISGUSTING! FILTHY! STINKY! Bathroom had not been cleaned in MONTHS! I promise you if they can't keep their Bathroom clean, they certainly can't keep food prep area clean! I have been in outhouses that smelled better!HOT AS HELL!! Laziest Waitress , she sat in the window to take our order! Employees argued in front of customers! Could not eat the food! Management honestly could have cared less!
