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“I went in looking for a cheap battery. They gave me a battery for $98. Actually, it was a little cheaper if I brought my old battery back, but they got me in and out. What no problem, great service clean? Environment.”
“Jack was very helpful today! He was very patient and thorough in answering any and all questions I had. His expertise shows through in the way he talks with the customers. I would feel comfortable coming back anytime to seek out his advice or opinions or to purchase any parts that I would need!”
“I began experiencing issues with my battery. The sales rep and manager were very understanding. They replaced my battery that was warranted after it tested lower than it should’ve been. Great customer service. I’ll return to this location, and recommend others. Thank you guys.”
“The guys at O Reillys will get you right. Ask for Gabe. He is very thorough and patient. He will not take advantage of you or your wallet simply because you aren't a car nerd.”
“My company has sold no less than 150 batteries from Chris and the guys at Detroit Battery Company. As another small busines I can’t say enough good things about the staff at DBC. Highly recommended!!”
“We've been using mighty for years now to supply our shop sufficiently and with every curve ball and problem thrown Joes way he has always and continued to rise to the occasion and give the best service that can be provided. He has been a joy to work with and will continue to get and earn our business for years to come. Thank you Joe for being the rock star you are!”
“Very friendly and helpful staff. Very busy location and felt like they were understaffed. Took a lot longer than I thought it would to pick up a pre-ordered part.”
“I cannot say enough good things about the guys at this store, especially Frank! My friend and I got a flat on Woodward and went there, only to find my Jack was missing some parts. But Frank came outside, saw the problem, then went inside and came back with the missing part- and then changed the tire himself! I now have a working Jack and was able to get where I was going, all because of Frank- this guy was kind and helpful and he deserves a raise!”
7:30AM - 10PM
27906 Woodward Ave, Royal Oak
Battery Stores
“Went into the Royal Oak Michigan store for wiper blades. The fella who helped me was very friendly and helpful. The computer was showing different sizes so he went outside and removed mine. Compared to the recommended ones and found I had the wrong size on the car. He went back out and installed them for me. A fine experience.”
“Came in for a last minute item right before close on 7-17. Associate (nick I think?) was super helpful and took care of me at the last minute before store closed. Thank you!”
“Came in for some wipers, and they went out of their way to help me install them. Sam came out to install the wipers and took time to make sure they were done right.”
“Outstanding courtesy, knowledge and service from this specific location of Batteries & Bulbs in Madison Heights, MI. Ben demonstrated great knowledge of products (batteries for me) and service above and beyond for my needs and those of my company. Please keep it up. This location is visibly the best compared to other locations of B&B - I can say that from my personal experience in the past several years.”
“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”
“The staff was super helpful and very pleasant! Especially the worker named Maurice. He went beyond his work scope to help me find the part that I need for my car. I appreciate that! He calmed me down as my sister and I were having a bad day☹️. His warm smile let us know we would be alright. I would recommend this particular O'Reilly's. Only reason I didn't give it 5 stars was because of the doors?. You have to push and pull??. So if your hands are full then you have to put your items down, hold the door open with your foot, then exit . Bummer! At least the gentleman Maurice was super pleasant and made out day...so ?shout out to him for his kindness!”
“Young Manger on duty was very patient, very helpful assisting me in my quest to fix my exhaust problem, it failed, but I'm grateful for his help....didn't get his name but he had blue eyes... thanks, young man”
“They were really nice to me.. It was a storm so bad almost like a tornado, but the guy still came out to my car to help me get that heavy battery inside... Really far prices. I definitely recommend Kar-life for your battery...”
7:30AM - 9PM
640 M-102, Ferndale
Battery Stores
“They usually have what I need, and if they don't, they can order it, and the part or tool comes in fairly quickly. The folks that work there are pretty good at what they do, and are, overall, friendly.”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“So my spouse goes to this location. The best thing about this location is the employees they are always friendly and nice and willing to assist you. Most are pretty knowledgeable and if they don't know something they will honestly tell you their not familiar and they'll make a phone call to another store that has someone that may be knowledgeable about it. So what more can you ask for from these employees. Great job!!! ???????”
“Great experience with these guys today. Friendly, fast, knowledgeable. Definitely recommend anyone to go here first when you need a battery at a great price and are in the Ferndale area.”
“Went to O’Reilly Auto at 8 mile and Grand River for hydraulic fluid and other things. After the purchase I was locked out of my truck! My phone was in there as well…Lasandra (hope I got the name right) let me use their own in house lock out kit. Was back in my truck in seconds. Thank you so much! Our company goes there very often and will go even more now!”
“Very nice laddie’s I may stop in once in a while too get Lucas fuel cleaner or some windshield solution but all in all they are very helpful, kind, and patient with their customers thanx O’Reilly’s keep up the good work!!!!!!!!!”
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“I had such a great experience in this O’Reillys auto shop. My tellers name was Jacquelyn. She was absolutely very knowledgeable and had great customer service.. I wish that there were more people so helpful and kind as she was in Customer Service. Because of Jacquelyn, this is going to be my home store for any auto repairs and I also will recommend this place to anybody. My experience was absolutely phenomenal..”