AutoZone Auto Parts in Southfield, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has received positive reviews from customers for its exceptional customer service and knowledgeable staff. Customers have praised the store's friendly and helpful employees, who have gone above and beyond to assist them with various auto-related issues. For instance, J.J. from this AutoZone location came to the rescue of a customer who had a flat tire, helping them navigate the process and ensuring they had the necessary supplies to get back on the road. Similarly, the store's staff, including a helpful lady and Kenneth, have been commended for their willingness to assist customers, verify part compatibility, and provide guidance on DIY repairs. Customers have noted that the staff's positive attitude and exceptional service make all the difference, even in a world where customer service can be lacking. Overall, AutoZone Auto Parts in Southfield, MI has earned a reputation for being a reliable and customer-focused retailer, with a well-stocked inventory and a team of friendly and knowledgeable employees who are dedicated to providing the best possible experience for their customers.
Joe was absolutely amazing helping us when our car had a dead battery. He went above and beyond to help us.
December 2024
Thanks to J.J. from this Auto Zone , who came to our rescue. And helped me fix a flat tire. We found the spare , by the time he came along he helped us navigate the rest of the way. We still needed air and slime was used to help us. Very courteous and a good representation of the company.
November 2024
Yolanda W was exceptional nice, I came in with a check engine light on and she assisted me with the problem. She told me I needed an air filter, she saw I needed help and she assisted me with putting the filter on. Such great customer service, need more representatives like her. I will refer all my friends and family to... read full comment
