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December 2023 by JJ McGillicutty
Great pet store. They have everything for your pet, including a bakery, a pet wash and cats for adoption. Great selection and friendly, helpful staff.
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December 2023 by Tom Konesky
Clean good place. Good prices. Variety of products. Nice friendly staff
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October 2023 by T C
The first time I shopped here, I noticed several floating goldfish, some dead - others dying, in overcrowded tanks. Hamsters & other small animals with dirty cages lined the shelves. I felt awful for them. I went back for a few items over the years because it's close, but today was my last trip. After passing the grooming area, I noticed 2 dogs in the process of being groomed. One in particular (possibly a straight haired Goldendoodle, very red in color), was being rough-handled by a woman. I found it disturbing as she yanked the poor thing toward her & yelled at it. It was noticeably terrified & she certainly wasn't making the situation better. Had that been my dog, I would have caused a scene! This was around 12p on 10/26 -- Rhys & Emily were the groomers at the time, I'm just not sure which one it was. Appeared to be wearing a bandana or some type of headband. Customer service has also been an issue but I've said enough already. This place needs a competent manager who consistently observes staff in how they handle situations, in addition to walking the store to determine what needs to be addressed, like dying animals + dirty cages... and taking the appropriate action.
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October 2023 by Tim Carole McGillen
Excellent service by the woman at checkout. Unnecessary antagonism from the customer in front of me that was professionally handled by the PS+ employee.
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August 2023 by HUNG DO
Simply 5 stars. Excellent. Should be more than excellent customer service from the staffs that helped us today. Thank you!
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August 2023 by Patty Pauley
I bring my dog Walter here and Ryan is very good with him. Walter is difficult mainly since he is a basset and they hate their nailsDone. He always does a good job
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July 2023 by Erik Kegelmann
Whether it be a bone for a dog, some crickets for your frogs or a silly little feline toy this place has it. A few days ago my visiting Auntie Lisa cut her Poodle Lexi's nail too short and blood was gushing out all over the hell of the house. We at first did not know what we would do until that bright bulb went off in my head.. GO TO PET SUPPLIES PLUS. I jumped in my mini van and got there in 5. I ran in all discombobulated and was promptly greeting by a very attractive gal.. all I could mutter was "blood, nail, Lexi, blood". She immediately diagnosed my issue from those 4 mere words and gave me the bottle that would clot her wound. Thank god for this staff, so helpful, so attractive and a gift from the lord himself. I rushed home, jabbed this stuff all over her nail and she was good as new. I did pour some orange juice down her throat as well because so much blood loss. Damn my Aunt, thanks PSP.
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June 2023 by Joseph Harburg
Friendly staff and a nice place to get pet supplies. Great selection of items and well organized.
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May 2023 by Alexandria D
Management is a bunch of children who love to gossip and have favorites. All corporate cares about are "add-ons" to get more of people's money and not about the care of the dog or the quality of the haircut.Grooming equipment is years outdated and would constantly breakdown on us.Sick animals received little to no vet attention and are left in the backroom to die.Head of grooming Michelle Wildman was fired from a pervious corporate company for cutting too many dogs....This place is a joke.
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May 2023 by Heather Vingsness
This store has the best staff. I am always continually impressed, but today I was impressed enough to write a review. I had a great experience today with Jacob, who helped me find the perfect crickets. He was patient, helpful, knowledgeable, and friendly. So glad to have this as my local store.
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April 2023 by michelle owens
I brought my dog Geronimo in for his first grooming visit. He is a 6 1/2 month old Siberian husky and full of energy and can be quite stubborn at times . The groomers name was Seven & very helpful and patient and loving with my dog Geronimo !! I highly recommend Seven for grooming !! The service was outstanding, everyone at the store went above and beyond !!
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March 2023 by Jodi Hargrave-Thomas
I love this store! They are always so welcoming and extremely helpful!
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March 2023 by Missy Moore
The best 1 stop shop for all your pet needs! Super friendly even my pup gets groomed there!
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February 2023 by Jessica Rae
They're so helpful and friendly here. They helped me deal with a really matted long hair cat I adopted with minimal complaints from kitty. She was pretty calm the entire time and now she's doing so much better without all that matted fur. Grooming prices are the cheapest I found in the area as well, but they really take great care with the animals. Highly recommend, and this is the only place I'll take my pets now!
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February 2023 by Megan Wild
I just had an excellent experience washing my dog at this location! They have everything you need and top of that, very friendly staff! Kyle helped me out tremendously when I needed to give my 190lb mastiff a bath. He was super accommodating, nice, and extremely helpful! I will definitely be back!
