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“Major shoutout to Robby and Drew for helping me with my wild phone situation. They were so kind, understanding, and helpful while trying to piece together this crazy situation involving my bill and a work line, that was screwed up at the south Lyon location. I can’t thank them enough! Fantastic employees and were able to help me lower my bill, and provided me with several options moving forward regarding my situation. Come to this location over south Lyon!”
“I went to the Wixom store on Wixom Road. Robert took care of my problem. He listened and shared information with me as well. It was good to know that I could do what was told to me. Great customer service and my favorite store! Thank you Robert!”
“I applaud the staff at this location! I recently transitioned to At&t. James and Mel helped me thru the entire process and answered all of my questions. Very professional and knowledgeable. I will pass on my recommendations. Thank you!”
“I don't understand how this store has gotten a couple low scores. I've had nothing but pleasure coming here. Rob and the reps are very professional and knowledgeable. Customers can very mean if they don't get their way sometimes. Go to this store.”
“Had great customer service here from the whole team. The manager Matt was especially helpful. I had an issue with another Verizon store that would not give me the time of day, but Matt went out of his way to help me. Thanks again for the great customer service!”
“Trey was super helpful! I went into the store after hearing that I would potentially need to buy a new phone - and trey was able to fix the issue within 5 minutes. And with a smile! Thanks.”
“I needed a new phone. I told them that I didn't want to spend a ton of money. They steered me in the right direction and I love my new phone. Awesome customer service.”
“Love this store. Any time I've been here I've received kind and courteous attention. I don't get the negative reviews honestly and wonder if it's competitors? Can't go wrong with the easy parking, fast in and out. I love that I can even grab a sandwich and cold drink next door! Super convenient.”
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“I recently had the pleasure of buying an iPhone 14 at the Verizon store in South Lyon, thanks to the exceptional help from Christian. From the moment I walked in, Christian was attentive and knowledgeable, guiding me through the selection process with ease. He provided detailed information about the iPhone 14’s features and helped me choose the best plan to complement my new device. Christian’s friendly and professional approach made the entire purchase experience seamless and enjoyable. I highly recommend seeking out Christian at the South Lyon Verizon store for any of your mobile needs!”