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February 2024 by Jeff C (JC)
Excellent customer service.
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December 2023 by Brittany Scott
He genuinely cared about getting me the right phone and plan didn't gouge me on prices and he had an honest conversation with me
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October 2023 by Laura Feldbauer
Any time we need any cell services we go see Steve in South Lyon! He always has the best prices and deals! Steve will go over all details with you before you sign anything, it is nice being able to trust in the fact that he goes the extra mile to make sure you understand what you are getting! Thanks Steve, we'll be back again for sure!
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September 2023 by Joel Bobier
If you’re tired of paying outrageous prices for your cell service, do me a favor and go see Steve Matti at Metro by T Mobile on Pontiac trail. Don’t get confused and go to the T Mobile store next to krogers. Steve Matti is awesome and he cares about getting you the best possible deal. I was paying $120/mo and now I pay nothing for the same network as T Mobile. There are benefits out there that the larger corporations don’t mention or talk about, but Steve hooked me up! Wonderful customer service from a person who actually cares!
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September 2023 by Jennifer Morgan
So glad our family switched to this instead. Our monthly bill isn’t backing the bank and was able to switch quickly. We were able to get a new phone for one of daughters because of the screen being broken and was able to afford another line for our other daughter. All thanks to the lower monthly
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September 2023 by Casey Morgan
That he was nice, and that we saved 90 bucks from the new phone and phone case.
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September 2023 by Caylee Morgan
I was surprised when my dad handed me my phone. Wasn't expecting it but happened thanks to them making our monthly bill a lot smaller then it was with our last carrier
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September 2023 by Max Musolf
They added a second line to my phone plan, without telling me. This happened to me on 4/27/2022
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July 2023 by Adonica Barberis
I love Metro PCS. But I would love it if they bought more Phones made in the United States of America. But the one down by Krogers is great.
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July 2023 by Mike Ramsey
Steve is awesome. Helps with all problems
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May 2022 by lilbrowngirl withlocs
The customer service here is 100% satisfactory in my opinion. My fiancé had to pay his phone bill and we drove from Novi to this location. The store was empty but the clerk was attentive and very helpful with questions regarding our phones. My fiancé purchased a phone case and the clerk put it on the phone as well.
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February 2022 by cheryl vassil
This store was amazing!! I had an issue of my phone number being cancelled, I called customer service yesterday after 2 hours on the phone and got no where. I came into the store and within 15 mins he had everything restored and working again!! I will always keep coming back here. Thank you Steve for all your wonderful help and expertise.
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November 2021 by Natalie Hicks
The best metro pcs store I have ever visited!!! Very professional, polite, and capable. I will continue to drive out of my way to this shop. I am honeslty still kind of shocked about how smooth things went, since usually things seem to always be more complicated then they should be in regards to my past experiences with metro shops.
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September 2021 by Kris Mensing
Consistently friendly, helpful, and respectful service!
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August 2021 by John Wallace
Very helpful and friendly. I was in a hurry and Steve accomplished a lot in a short period of time. Would recommend.
