Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While some customers have expressed frustration with issues like inventory shortages, script refill problems, and miscommunication between the website and physical store, the majority of reviews highlight the exceptional service and professionalism of the staff. Customers praise the pharmacy staff for their friendliness, helpfulness, and willingness to go the extra mile. The pharmacists are described as knowledgeable and thorough, often catching potential medication conflicts and taking the time to address customer concerns. The pharmacy operations manager, Jason, is particularly commended for his excellent customer service, providing discounts and demonstrating a deep understanding of the business. Despite the occasional wait or inventory challenges, which are acknowledged as common in the industry, customers appreciate the staff's hard work and dedication. They recognize the challenges faced by retail workers and express gratitude for the professionalism and care shown by the Walgreens team. Overall, Walgreens appears to be a pharmacy that strives to provide a positive customer experience, with a staff that is dedicated to serving the community to the best of their abilities.
Guys, what’s up with the bad surveys? Pharmacy has very little control on back orders or computer glitches. These people work their butts off and put the top in professionalism. They even help find discounts and trouble shoot insurances. The consultation by pharmacists is thorough and accurate.
April 2024
Wow such a group of grumpy employees. Encountered 3 employees, not a smile, nor a greeting nor a thank you. When asking information from the clerk at the register, felt like I was intruding in her personal time. Not a place I care to go again
February 2024
Horrible pharmacy. Do yourself a favor and send your prescriptions to RiteAid across the street. Have waited 50 minutes in the drive-through, and they are completely unorganized between employees as to when a prescription is ready. Not worth dealing with them at all, they do not help you.
