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September 2024 by deb duvall
Zero stars! First, this office takes at least 2 to 4 weeks to return any messages and you will have to leave several to get a return call. So, I made an appointment with Dr Sheppard 2 weeks ago and filled out their form online. When filling out the online form I mentioned my dog is service dog and would need all supplements to be gluten free and any new supplements to not affect olfactory as this would interfere with her job. So, they contacted me again to fill out another form 1 week before my appointment and again I mentioned the gluten free and the supplements can not affect her olfactory sense she is a working service dog on the form. The morning of my appointment I contacted the office through text and asked a couple of questions which they answered. I live over an hour away from the clinic and I mentioned this in our first conversation. I was on my way to this appointment and they called and told me they could not work around the gluten free and they do not know whether their supplements affect olfactory so they could not meet my conditions. They called me 35 min before my appointment when I was already more than halfway there. They had all this information 2 weeks prior to this appointment and could have told me this before I wasted my drive, time and gas. I scheduled my entire day around this appointment and reschedule another appointment to make this one appointment. This was so incredibly inconsiderate of them but what is even more disturbing is they don't know that supplements can affect your dogs olfactory. They also can not work around any dietary restrictions. So if you happen to have a service dog that is using scent or your dog is not eating it may be because they can't smell their food. The receptionist was caddy on the phone and rude!! Find another vet clinic!!
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July 2024 by Brendan Quigley
I was so happy with their anesthesia free dental cleaning for my 8 year old husky. They did a fantastic job, and I'll definitely be back if her plaque/tartar build back up. She is usually nervous at the vet, but their staff do an incredible job making her comfortable to get through the procedure.
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May 2024 by Al Todek
Great ozzie was the first passed
At a normal old age of 20.
Maggie's my new love, she is a healthy nine year old bijohn mix that
Sheppard Alternative cares for.
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April 2024 by MyWifes Idea1
Best experience ever!
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January 2024 by S Smith
Caring Doctor and staff
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September 2023 by Kate Lochner
I am so grateful for Dr. Sheppherd and Melissa! I started seeing them about 10 years ago with my dog Ginger. They helped with chronic vomiting with her and even told me that there were some issues with her spleen. I actually forget all of the details of what the situation was 10 years ago, but Ginger had her spleen removed three years ago with a massive tumor on it. They diagnosed it before any other veterinarian did a long time ago! Anyway, I have three dogs now and they have tremendously helped all three of my dogs with getting on proper nutrition and supplements to help parts of the body that weren’t working at full capacity. Melissa is a wealth of knowledge and she’s always teaching me so many new things! The whole team is friendly, and they advocate so hard for dogs! I am so grateful for them!
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September 2023 by Robert Canzano
I don’t know how they call themselves a holistic vet as they are selling their supplements with synthetics in it. I would not trust buying anything at this clinic. Especially since I asked the doctor before I purchased if there was synthetics, and he told me flat out NO.I would not feel comfortable giving my dog ever anything like that can cause more issues.
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June 2023 by L Hanna
I have left 2 messages during business hours in one week and absolutely no return call back. This office used to be more responsive years ago.
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December 2022 by Karen Auger
Dr. Sheppard and staff are amazing. The care and concern they have for each pet doesn't go unnoticed.
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October 2022 by L Sessions
Based off my caller, They healed her doggies and gave excellent advice.
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August 2022 by Todays Present
My dogs had a great experience here with the anesthesia free dental cleaning. I would return again. In the waiting room, they enjoyed watching the dogs playing on the floor below. All of the staff were very friendly.
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August 2022 by Patricia Youngblood
Dr Shepherd, Melissa and all the staff at Shepherd Alternative Care are all very caring, courteous and can get to the root of a problem without all the invasive and or expensive testing and drugs that most vets like to use.I highly recommend that you give them a try and get to the root of your pet's health issues that can often be taken care of with the use of natural remedies.I can't thank them enough for the work they do!
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March 2022 by Kristen Studebaker
I lost my beloved dog a year ago from chronic kidney disease. Her conventional vet at the time kept pushing the lepto vaccine, despite my protestations that the vaccine was making her lethargic. When I got my new puppy, I brought him to Dr. Sheppard. He confirmed my resistance to vaccines that are unnecessary and especially those that show harm to our pups. His practice to titer test the pup's immunity makes so much more sense. It also says to me that he is not into pushing meds, he is into doing what is good for the pup. I am so happy that my new pup is under his care. He stands for truth, not for pushing pharmaceutical treatments.
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February 2022 by L M S
Based off my caller, They healed her doggies and gave excellent advice.
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January 2022 by Wendy Niccoli
They have helped get my pup get back his health. My 9 year old is acting like a pup again
