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November 2023 by Katelyn Batchelor
The store it's self is fine, my dress was beautiful but the alteration part was not worth it. For the price and results i would take it somewhere else to be altered. Maybe I didn't express my concerns with the dress enough but after trying it on the chest and shoulders still looked very off. Just had my wedding and had to keep moving the dress around and trying to fix it all day.
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November 2023 by Kara Vendittelli
As someone with experience in digital media, I want to start by saying you can tell a lot about a business by their response to reviews/situations in general. Their passive aggressive & “you signed a contract” type of response is a sign of low-quality customer service.The staff was extremely nice and helpful at first; as soon as we (a groups of bridesmaids) placed an order the communication was awful. I understand some vendors’ shipments take time but they were constantly unorganized whenever we had questions & it was extremely delayed (we were supposed to get the dresses in May and we got them at the end of July. We ordered in February)The worst thing about the experience was directed to order a dress 2 sizes too big and should have gotten extra length. Purchasing a formal dress is not an everyday experience for me; I trusted the measurements/size suggestion the staff gave (I also did not lose weight). The staff member quickly measured me and wrote down my measurements 10 minutes later. I understand there’s responsibility on the customer here but when an overly-confident staff member is persuading you- you’re going to trust them.
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November 2023 by Megan Carson
In the end everything turned out fine, but getting there was a process. They don’t have inclusive sizes, they won’t call you when your dress is ready, they might order you the wrong dress, or take your dress in so much you can’t breathe, but don’t worry, you’ll look great! This place was not worth the hassle.
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October 2023 by Laura Giampaolo
Absolutely fantastic! They stayed within my daughter's (My) budget and she looked like an angel in a quality gorgeous gown! Such a good experience my niece has an appt this Saturday!
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October 2023 by Diane Rampolo
The staff at Nancy's Bridal is absolutely fabulous! They were so helpful and accommodating. Both Lori and Pat went above and beyond to make shopping here an incredibly positive experience. The vast selection of gowns in all sizes are beautiful. I highly recommend shopping at Nancy's Bridal!
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September 2023 by Shannon Cotter
Lori is absolutely fabulous! I went in with a totally different ideal of what I wanted but she had me try on a dress I would never have considered and it was PERFECT!! Bona and Olga then went and made beautiful alterations. They are extremely talented!!
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August 2023 by Mary Shenouda
The ladies are helpful. The selection for flower girl dresses especially in small sizes is limited.
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April 2023 by Danielle Wax
I had the best experience, lots to choose from an such a beautiful selection to choose from. I found my wedding dress, I couldn't be more happy!!! ❤️
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March 2023 by Lauren Fisk
I had my bridesmaid come here. Although they did have the color of dresses I wanted, the staff was rude and I had called to make an appointment and ask if they sold plus sizes and they said yes that they carry IN STORE up to size 24 and anything above that we would have to order. They DID NOT have the bigger sizes in store and when I questioned the lady she just gave excuse after excuse and was very rude about it. Definitely not an inclusive size store at all. There was no way for one of bridesmaid to try on styles to see what she liked WITHOUT having to buy the whole dress first! Definitely a humiliating experience and I will never recommend this store to anyone!
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January 2023 by Kim Craig
The bridal shop was great. I went there to get a wedding dress less than 3 months before my wedding and the owner and team were so great and helped me. I was able to get a beautiful dress and Olga altered it impeccably.
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January 2023 by Lisa Erdodi
I bought an expensive gown for my son’s wedding , had alterations done and as I was walking down the aisle in the church, my gown started to come apart. All evening long people were picking up pieces of my gown that was shredding from the tooling on the bottom and the embroidery on the bottom of the gown was all unraveling. The day after the wedding, I took the gown back. To the bridal shop and they said they’ve never seen that happen. They would contact the manufacturer that was in May. I called continuously to see what they were going to do about the gown. They were very rude when I said I wanted to pick it up in December because I had a formal event. They called me the day of my event and told me they weren’t going to fix the gown because I wore it. I told them they should stand behind the gowns they sell and they started screaming at me on the phone, great customer service. Now I’m stuck with a gown that I can’t wear and all I wanted them to do was repair it. The woman hung up on me. I would never recommend anyone to go there.They are the worst!!
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January 2023 by Gabby Marino
My best friend got married in May, we walked in FOUR WEEKS before her wedding, not sure we were going to like anything because her heart was set on a dress at another shop. But this place makes you feel so comfortable. And she was way happier with her dress from this store. We also got all our bridesmaid dresses from here and the tailor worked her magic to make sure we fit in them since there was no time to order correct sizes. They gave wedding advice, worked around our hectic bridesmaid schedule for dress fittings, and made the whole process alot easier to figure out then some other shops in the area. I can't wait to come try on wedding dresses here this fall for my wedding next year.
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January 2023 by Megan Ulicny
Amazing staff, who helped me find my dream dress for my dream day! Laurie was so wonderful & professional, she was there for me every step of the way and exceeded my expectations whenever I wanted to do an alteration on my dress. Would absolutely recommend.
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May 2022 by Leah H.
I have had 5 bridesmaid dresses altered here and 1 wedding dress. Each time it has been amazing. I just picked up my most recent bridesmaids dress which need a ton of work and it was absolutely perfect, fits fantastic. I highly recommend Nancy's bridal!
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April 2022 by mary s.
Please do not go here!!! Terrible experience. The women are rude and gossip about you in their back room. The seamstresses do not know what they are doing. I went to have my dress altered here, and they did not measure me properly once, rather pulled and pinned. They couldn't do something as simple as putting in cups properly. The dress was still too big up top, and they told me "don't bend over and don't slouch", three days before my wedding instead of fixing their mistakes. they charged an insane amount only for me to have to go somewhere to fix their errors. wouldn't give them one star if that was an option.
