Metro by T-Mobile at 4030 Auburn Rd offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, especially employees like Mark, Milo, and Mary, who provide excellent customer service. They assist with account setup, explain discounts to save money, and handle account changes professionally and patiently. Many reviewers highlight the store as the best Metro location around, with staff who are professional, courteous, and dedicated to helping customers. Visitors appreciate the store's welcoming atmosphere and the staff’s effort to ensure a smooth experience, making it a highly recommended place for prepaid phone needs.
Completely satisfied. Very helpful staff (Daiven) answered all my questions and helped set-up my new phone. I am a repeat customer and recommend this store.
February 2025
I just went to have a phone activated and Mary was awesome! Super sweet and helpful, she answered any questions I had. One of the best customer service employees I’ve seen ever honestly.
August 2024
Adam was Awesome!!! He gave us the exact help that we needed😊
