Credit Union ONE's Shelby Township branch is known for its friendly and helpful staff who prioritize good service. Customers can open checking and savings accounts, apply for loans such as mortgages, auto, or personal loans, and take advantage of a variety of services, including ATMs. Members benefit from access to nearly 30,000 surcharge-free ATMs through the CO-OP Network and over 5,000 CU Service Centers nationwide, allowing convenient in-branch or ATM transactions. Reviewers praise the staff for their professionalism, kindness, and efficiency. They highlight exceptional service, such as quick loan approvals and proactive fraud detection, with staff members like Linda, Jennifer, and Jacob receiving special mentions for their helpfulness and advocacy. Many customers have been members for years and appreciate the welcoming atmosphere and personalized assistance. Overall, Credit Union ONE in Shelby Township is seen as a trustworthy and caring financial institution dedicated to serving its members with integrity and care.