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October 2023 by lisa halfhill
This Bank does not have a drive-thru it would not cash a check because it was over $1,000. I was told by the manager that I couldn't cash the check there because I didn't have an account there but the person that wrote the check did have an account there and was able to be verified. Process it's very disorganized. I should have been told from the teller they couldn't cash it instead of having to wait another 30 minutes. Went to Kroger's no hassle. No long wait.
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December 2022 by MJ Palazzolo
Very friendly staff and convenient location. I have a huge issue though with the fact that they will only allow one teller to work at a time. Even though they clearly have two stations set up and they always have two tellers available. They put one out in front to try and harass you into using an ATM. Hey, I know how to use an ATM! I come in here to do a human to human transaction. So people wait longer in a line unnecessarily. Nobody can ever tell me what this business strategy is.
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August 2022 by Miguel Aguilar
Both Kelsey and Kierstyn are awesome!Both have helped me on different occasions and they are very friendly, professional and knowledgeable. Always a pleasure seeing them! ?????
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April 2022 by louis poles
I come to this branch specifically for Kelsey she's the best very knowledgable very personable and answers all my questions! I recommend her to everyone I know!
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June 2019 by Sonia Song
I start a new business and need a business bank account in rush. After I waste one week at Chase Bank dealing with their bankers who have no knowledge about their business, I have a completely different experience with Jeff at this branch. I have got my account opened and money wired out in the same afternoon. I am so impressed with their effective and friendly working ethic. Thank you!!
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June 2017 by Rachelle Lines
The entire staff have always been so helpful and friendly. I had an issue with my checking account due to a hospital stay. When I was able to check the account it was a mess. The ENTIRE staff worked to correct the issue. They went out of their way to place calls on my behalf etc. They absolutely went above and beyond! Thankful I bank with such a caring location. A big THANK You goes out to Carmen and her staff!