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July 2024 by Chris Graham
Went here about 2 weeks ago. I called ahead to see if there was availability in an hour. They said there was and they offered a great price for a manicure/pedicure! Both of the staff were super friendly and did a great job. I got a manicure and pedicure with no polish for $45. And I had great conversation and vibes with the workers. Would recommend! They don't accept AMEX so just make sure you call ahead to see what payment types they take.
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May 2024 by Mena Matti
One of the worst, worst service the guy I was with I wish I new his name he kept going back and forth asking his wife how to do my nails ( like if you don’t know how to do it why start on them?) we asked them to fix it and they said it was okay but it was gonna cost 10$ extra my nails were already 35$ when he said 10$ extra he said the total was going to be 55 dollars I’m trying to figure out how that would make sense so I called my dad in for a better understanding me and my dad were on the same page. He started pulling words out of his pockets and decided to call the police and tell them I wasn’t going to pay even tho my whole plan was to pay i was just waiting for my mom and sister to finish. The police got there and they had a conversation with me and my dad about what was going on and explain to him about everything and we go back in and the police ask is the guy that was doing my nails and tells the guy she wants the full set off. And he said okay and then said that I don’t need to pay for the service and then he switched the whole conversation and said no I want her to pay for their service so I paid for that service bad nails and got the police called and also had to pay $35 for something that I didn’t want And I made it clear and showed a picture so many times I even had my phone out to him pointing towards him and he kept looking back and forth from my phone onto my nails and still kept doing it wrong. I don’t know and what other way to explain what I wanted, and I made it clear this as what I wanted, and I still ended up with something horrible. I am absolutely disappointed, frustrated, mad and upset. I am no longer stepping in one put into that nail salon ever again.
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January 2024 by Josephine Braun
The people here are professional, sanitary and very kind. Prices are reasonable and the atmosphere is peaceful.
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July 2023 by Nina N.
Stopped in on Friday afternoon, hoping they could fit me in and they did. I desperately needed a pedicure and my feet looked and felt spectacular! I assumed that the woman who did mine was the owner and she was very accommodating and nice to talk to. Even if they couldn't take me on another walk in, I would definitely schedule a future visit. Dropping in is just easier for me most times.
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February 2023 by Emily Cumbee
Recently moved to the area and was looking for a new nail salon, as I keep up on my nails regularly. I had a gentleman do my nails (I didn't get a name) but he was very nice and did a wonderful job. I definitely recommend this place. I was also a walk in on a Friday morning and they got me right in.⭐️⭐️⭐️⭐️⭐️Services: Gel manicures
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January 2022 by Taryn Haugh
This is an amazing salon! They are extremely gentle on your nails and very detailed! This is the best salon I have gone to! They also sanitize all of their tools!Services: Manicure
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December 2021 by Elena Dinverno
Love this place. So kind, caring and detailed with their work.
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December 2020 by Julia MKD
I’ve been going to Bella Diva for years and have always been happy with their services! The employees are kind, professional, and do a wonderful job. They’re very reasonably priced, and I usually come in for a gel manicure and pedicure monthly. The facility is very clean and I never find myself waiting as long as I call ahead to let them know I’m coming in.
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November 2020 by Revon Kassyounan
I cannot believe the bad job these people did the guy did my nails took two hours to do them did such a bad job I kept having to come back he did not know how to do my topcoat was so rude and finally he said he fixed it but two days later everything shipped I will never ever go to them ever again please save your money and go somewhere else
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August 2020 by Nevaeh S.
TERRIBLE! I got my nails did TWICE and they still look like trash! All my nails are a different shape and I asked for glitter on my ring finger and I got plain. I also asked for coffin shaped and they game me squared! 0/10 recommend, horrible place.
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September 2019 by noki sam
the Man owner very impolite , bad service, a bad experience, never had a second time, Best to go to KT Nails in Rochester. They will always fit you in and are wonderful. This place was rude, no staff and I won't be back
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July 2019 by Kat 22
Door says walk ins welcome, but no walk ins welcomed today. Best to go to KT Nails in Rochester. They will always fit you in and are wonderful. This place was rude, no staff and I won't be back.
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July 2019 by DeeDee K
I love this place decent prices and my favorite lady is Judy.
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April 2019 by Elizabeth Schmidtke
I'm giving this place a one star because the owner who is a guy Is completely rude and has an attitude problem The female employee that works for him I give her a 5 star she was awesome she did a great job with all of her services will not be going back because of him there's many nail places in the area were I don't have to deal with an attitude problem.
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March 2019 by Noor T.
Giving them 3 stars because its not a terrible salon, i just had a terrible experience today with the older lady who does nails. everyone else is decent. Because of her i will not be coming back though. All i got was a polish change on my toes. I had chipped a nail and asked if she could use acrylic to fix it and she said yes. She put it on the part that needed to be fixed and then painted over it without drilling or filling so now theres this big visible lump you can see and when i nicely asked if she could take the polish off and file it so it could blend in she gave me the rudest attitude and acted like it was my fault or something. I just think she was lazy and rude and the way she acted was no way to do a job or speak to paying customers. Not to be petty but, If shes reading this i hope she knows she sucks.
