Verizon Wireless Authorized Retailer TEAM Wireless serves Northern Michigan and Northern Wisconsin, offering the latest smartphones, tablets, and wireless accessories. They are a full-service device repair center, repairing smartphones, tablets, and more. TEAM Wireless is also a Charter Spectrum Authorized Retailer, offering TV, internet, and home phone services. They are a WeBoost Authorized Retailer, offering signal amplifiers for home and vehicle use. TEAM Wireless prides itself on great customer service, with employees who understand the importance of wireless technology in their customers' daily lives. Customers have praised the store's helpful staff, such as Raymond, who was described as "absolutely phenomenal" and "one of the best customer service reps" they've ever seen. He was commended for his excellent service, thorough explanations, and patience in assisting customers. Another employee, Krystle, was also praised for her knowledgeability and willingness to research information to provide good feedback.
Raymond was professional and knowledgeable. He helped us get the best product for the best price. I will look for him next time I go to that store.
July 2024
This Verizon store was very helpful. Helped me get a new phone for my grandmother and set everything up, transferring the phone number from a different wireless provider.
July 2024
Raymond was absolutely phenomenal easily one of if not the best customer service reps I’ve ever seen he deserves a raise and recognition
