“I just want to say that your salesman Tim Z. Should be awarded salesman of the century and I say this with conviction not cliche. Like many the thought of buying a new car comes with its large share of anxiety , for me it’s dealing with the salespeople as I know little about cars in general. It seems every time I’ve ever walked into a dealership and I’ve been to many over the years I’m quickly assessed as someone who may just drink the koolaid and fall for all the unnecessary add ons . lol I’ve walked out of many dealerships when sense that the add on game is about to begin. My last experience in purchasing a car in 2019 at Benton Baker Grand Rapids was bearable but my shout out goes to Tim Z. In Lowell MI. I found Tim to be one of the most honest and thoughtful human beings I’ve ever met. Tim listened perfectly to my needs expectations and wants and quickly put together a product . Man I’m telling you Tim didn’t miss a beat! Not only did he not miss a beat but he offered me a reasonable finance Pluss an amazing product. I am so grateful I have found Tim and have already began to network my influence sphere about this great guy always eager and ready to sign and deliver exactly what the customer wants. I will continue to patronize BB Lowell as long as there is a Tim Z. At service!
This dude is really something..”
“You couldn't ask for a better body shop. Very professional and easy to work with. Their work is absolutely the best. Our family has been using them for years and we have had zero issues. I highly recommend them.”
“They were so patient and professional. My car looked fantastic inside and out. Highly recommend them for all services and will be going back if I should ever have to!”
“I would like to express my gratitude to the owner of Ionia Body Shop for his exceptional assistance with my recent repair needs. After an accident involving a deer, which caused significant damage to my driver's side and radiator, the owner demonstrated remarkable patience and understanding while coordinating with my insurance agency. Additionally, he was forthright and transparent in addressing all my inquiries about the damage. I am grateful for his support and will be returning to this business for any future automotive needs.
Thank you once again for your outstanding service.”
“These guys did an outstanding job on my hot rod! The craftsmanship was top-notch, the team was professional and easy to work with, and the pricing was more than fair. Highly recommend them to anyone looking for quality work and honest service.”
“I narrowed down a growl/howl noise in my truck to the rear axle. I didn't have time to work on it and I need the truck this time of year. I talked to Eric and he properly diagnosed the issue, quickly fixed it (replaced axle bearings), and charged a fair price to do so. The axle is now very quiet and working perfectly!”
“Quick, Friendly, Professional staff and service. I’ve had two encounters with this collision center who have kept me updated the entire time and went above and beyond to get the job done.
I will be a returning customer for life.”
7:30AM - 9PM
1427 W Main St, Lowell
Auto Parts
“My boyfriend and I were left stranded in a parking lot a mile from the their store with a dead battery. Luckily we were able to purchase a battery online and get it delivered to us. We wanna thank David for his kindness and service. He came out on his own time with his tools to drop off our battery and help us. Highly recommend this store over others in the area. We were turned down by surrounding stores unfortunately but O Reillys were extremely helpful. Thank you!”
“I stopped in to get a quote on some repairs and Chris sent it out to me the same day. He encouraged me to do a few simple fixes myself and keep running the old truck. It was refreshing to get an honest assessment.”
“Took my ford truck in, for a problem another shop told me they fixed. They didn’t. Took it back, and they said they fixed it. They didn’t. Took it to DTS, on a recommendation from a neighbor. I made an appointment for three weeks away. They said if I left there they may be able to get it in sooner. Next morning, they called and said it was done! Took it out for a drive, and it was fixed. AND it was only $120! After $500 at the other place, it was a pleasure to deal with them. Very nice, explained every little detail. You’ll be sorry if you go anywhere else. Ten stars!!”
8AM - 5:30PM
1180 S State Rd, Ionia
Auto Parts
“10/10 will continue recommending, had an issue with a coolant leak and they had all the parts I needed and at a better price than any of the big name stores can offer, will continue coming here for all parts I need in the future”
“Had a great experience buying our 2019 Ford Expedition. Jan McDougal had it running when we showed up for our appointment. We test drove it and another vehicle. Decided on buying the Expedition. Thank you, Jan, for your help!”
7:30AM - 9PM
115 S Dexter St, Ionia
Auto Parts
“I stopped in, they were more than willing to see why my check engine light was on. Even though they didn't have the part I needed, they told me where I could get it. They even changed my windshield wippers for me cause I didn't know how on this newer vehicle. Great job guys, and thank you!”
7:30AM - 9PM
2691 S State Rd, Ionia
Auto Parts
“My car battery died and Justin helped us change it in middle of a literal thunderstorm. Couldn’t be more impressed with the customer service. Thank you O’Reilly team!”
“Excellent customer service and Brad went the extra mile having to look for another couple of tires! Went in earlier to my appt due to the hazardous weather and I was pleasantly surprised they were able to get it done on time!! Great teamwork!! And thank you!”
“We had a great experience with Been Baker. Interesting to see so many negative ones. I appreciated that when we were there getting it all done I didn't feel like I was at a used car dealer. Everyone was just very nice and friendly. Our sales person Alex was great. He was friendly, personable and went above and beyond to get this car for us at a time when it is hard to find them! I also appreciated that he covered everything. We are from down state and drove two hours to get this car and liked the small town feel. Great job. Thank you Alex and team for your service.”
“All I can say is “WOW!!!” I’m absolutely blown away, the quality of work and customer service is second to none, had my Corolla here after a mishap with a deer, and these guys went above and beyond every step of the way, not only can you not tell my car collided with a deer, it looks even better than before the accident, I will forever take my vehicles here for body work!! I cannot say thank you enough for the care they put into their work!!”