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August 2024 by Tim Ostrom
I was warned in the beginning Hank Graff would low ball a trade. They had a truck I wanted so I tried to pursue it. I had previously worked on another deal with a different dealership for a truck close to what I wanted but not exactly. The other dealership offered 6,000 more in trade in value than Hank Graff. This was mentioned to them and while they took multiple days to get back to me about coming in higher on trade the other truck sold. When they did finally get back to me they said they were maxed out and wouldn’t offer any more money. They could have said that on day one. Just a terrible experience and I would not recommend them to anyone.
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July 2024 by Karla Grenke
Great Customer Service ? The gentleman who waited on me at the Quicky Lube thank you.
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May 2024 by MALINDA KELLY Associate Broker
Mike Molloy is great to work with. He’s always pleasant to work with & goes above to make sure everything is the way it should be with my car. Gloria emailed me saying it’s time for service & I didn’t even have to make a call. The staff is great to work with.
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April 2024 by Curtis Smith
Stay away from this joke of a place
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March 2024 by Edward Kropp
So I took my 2015 Ram in for an alignment,and they told me I had the wrong parts couldn't get it aligned. They charged me $70 to put my camber/alignment out of wack. I made an appointment at the Ford dealership and they aligned it no problem, plus gave me a print out of before/after. Fixed 2 recalls they found as well. Never will I own GM or trust their uneducated mechanics. Walmart used to do alignments?
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February 2024 by tina sweet
After a few events happened to me over the weekend I had to get a new key for my vehicle loosing them my ID and everything else in a snowmobile accident I found a key at another dealership took it into graff they had known my situation prior and after making my key told me I had a few tragic days this one was on them.... ment so much to me as they didn't have to just give me the key.
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February 2024 by Virginia Macalpine
Very professional
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January 2024 by Lisa stiles
Was a very good experience Aaron K was so helpful and very pleasant to do work with . So excited to have our 2019 Chevrolet Trax
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September 2023 by william walters
great service
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September 2023 by Ronald Wing
Great dealership in all areas!
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September 2023 by William Inman
Got the oil changed in less then 10 mins
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September 2023 by thomas damon
Richard is a true professional he will treat you right!
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September 2023 by Betty James
Very slow,clumsy employees, not very efficient
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September 2023 by Jack Schapman
They seem very professional there...
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September 2023 by Tim Woltman
Was great service as always.
