Quick Lane at Briarwood Ford is known for its excellent customer service and professional, attentive staff. Customers find the team accommodating, welcoming, and great to talk to, with special mention of remarkable and knowledgeable service. The staff takes time to listen to concerns, answer all questions, and ensure customers feel well taken care of, which is described as a rare art. The service is efficient, fast, and better than expected. The business provides convenient options like dropping a car off for later pickup, though the waiting area is also noted as nice. Their prices for services like oil changes and tire rotations are comparable to quick-lube places but with superior service. They also handle urgent situations, such as flat tire repairs, with promptness and courtesy, providing quick updates and completing work in a timely manner. This combination of great communication, professional mechanics, and helpful front desk and checkout people keeps customers coming back since 2017.
Perrin and Anthony are professional and great to talk to. Been coming to Briarwood Ford Quick Lane since 2017. Kudos to the mechanic's and the front desk and check out people.
October 2024
Grate service communication was another better then expected all employees were really attentive and listen to all concerns and answer all my questions grate work keep it up
May 2023
These folks are very accommodating and welcoming. i appreciate being able to drop my car off and pick it up later, although their waiting area is nice. The price of an oil change and tire rotation is actually comparable to the quick-lube places, with better service.
