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July 2024 by Eric Lichtenberg
I have gone here for all my vehicle services. Quick turn around, clear communication, and they are very helpful.
They use text to send you updates on the car. Use a text link for quotes. No playing phone tag!
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July 2024 by Chuck Talaga
Second time with Felips and just like the first Everything I needed,and in order.
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February 2024 by Brian Nelson
After one experience, I will always trust them with all of our vehicles (personal and professional).
I called 7 different auto shops after being stuck on the side of 23 and needing a tow. Nobody wanted to work on a diesel. Delearships were a 30 day appointment, most auto repair shops turn diesel work away. Felip's was recommended to me by a local auto part distributor that I know personally. It was my last ditch effort before having it towed to my house and then having to order ANOTHER tow once I found somewhere to take it.
Got there about 10 minutes before closing luckily.
They use a great software system with text message updates and proposals, everything is clearly written out and understood.
They had fixed the truck and notified me within 2 business days, it was great!
Not only that, I recently asked Phillip his opinion about another truck I was looking at purchasing, and he gave me honest feedback. Instead of just texting, he asked me to call him and he gave me 10min of his time to explain his reasoning - without charge. Phillip was giving me advice that would result in him getting LESS business - but they're honest, caring, sincere people that do phenomenal work.
Phillip even reached out a week after picking up the vehicle to make sure I was happy and everything is running smooth...what?! I've NEVER had someone follow up personally.
I am so glad to have found Felip's Auto Service in Saline! And so happy they're so close to my house! I cannot say enough good things about them. I've had MANY poor experiences with mechanics, and this definitely ranks as my BEST experience.
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October 2023 by Katie Groover
I’ve taken my car here twice. Both times I had excellent service. The guys are friendly, fair and fast. If you’re looking for a trustworthy mechanic I highly recommend Felip’s.
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September 2023 by Kevin Lawson
The best car service in Saline!!
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June 2023 by Eric Greene
First auto response I’ve had done since moving to saline.These guys did a great job and were able to fit me in quickly .Repairs were quick and efficient and pricing was solid.Will absolutely be using them again!Services: A/C installation & repair
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May 2023 by Justin Patrick
I can honestly say this is one of the best mechanics I went to, we was 40 minutes from our home and broke down, every where else was booked until next week, which is understandable, but we needed the car fixed right then and there or we wouldn't be able to get home or to work, they took us straight in and had it fixed in just a few hours, love this place and will definitely recommend a 20/10!
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February 2023 by Amanda Cole
So glad I was highly recommended from a family friend.. This place is also a very family friendly oriented business. Now there is a lot of auto shop repair places out there and they do make you feel like just the number, but this place did not! They sat down with me took the time explained everything to me and even showed me what they repaired. I've never been able to see the damage parts before and after. That was a nice added touch.I came in needed to replace catalytic converters and they found something else that was going on so I am grateful this repair was done right and won't have to worry about any future damage.They also change oil and do routine maintenance to vehicles so it looks like I'm no longer going to be going to the dealership for those types of services I'll be coming right back here to Felipe's.Thanks guys great job.. I forgot how it felt to have a nice quiet smooth riding car until I picked mine up yesterday ?
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August 2022 by Flyfishman59 Duprey
Love the work they do. Always up front with repairs
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July 2022 by Sara Maddock
After the dealership up the road basically wouldn't give me the time of day, Felip stopped what he was doing, listened and immediately took a look to see if he could diagnose my battery issue. Good, old-fashioned customer service and a no-frills, practical, get-to-work attitude. I so appreciate this place and will be returning when needed and referring to all!Services: General repairs & maintenance
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January 2022 by Steve Hamburg
I've called, and left a messages numerous times over the last year. I have never gotten a response from them. So hard to judge the service if I can't get a hold of them.
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November 2021 by Wafa Mohessin
I got scammed and overcharged for services and parts that I did not ask for. I merely asked for an oil and filter change. But they also charged me for an oil flush, AND an air filter, BOTH OF WHICH I DID NOT ASK FOR!!!!! They were ambiguous with the prices, saying the price is decided after the service. I could have paid for the oil and oil filter (the 2 things I wanted to change) myself for a total of $50. instead, I paid $185.30 for parts and services that I DID NOT ASK FOR.Very untrustworthy shop, DO NOT GO TO THIS SHOP!!!!Service: Oil change
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October 2021 by Johannah Furesz
Best service!!! I had a quick fix that they did for me super fast. They were very kind.
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September 2021 by Lakshmi R Arul
Awesome and quick service ??
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September 2021 by Alayna North
I have a 20 yr old car that needed a new fuel pump. Even though it was a big job, they found a way to get it done by the time i needed it. Great place!
