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May 2024 by superslayer 5333
The people are where it's at here just get to know them and they are some of the friendly people I know I go there right before work every other day!
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March 2024 by Sarah C.
Brought my car in for a flat which they fixed with a patch, and also did my safety inspection. Was rubbed the wrong way when I found they had helped themselves to my gum and left two crumbled up wrappers in my cup holder. This is not professional behavior and makes me wonder what other liberties their mechanics would take in someone's car.
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February 2024 by Mike R.
When I'm in Vienna this works. While in town it's mostly about convenience. Nothing in this town is budget friendly. The town is well known for its $ and mattress stores. Thank goodness this gas station is competitive, as others in the town require a blood donation. Kidding sort of but it's part of the area. There's nothing fancy or pretentious about this Sunoco. Have had the car inspected here and was pleased with the efficiency. Nice folks on duty and it's a very clean establishment. As for the convenience store factor it's mediocre. Yet when needing to fill up, plenty of room to maneuver in this lot. The station is close to the main drag which helps. If you're in the area this will work for you.
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November 2023 by Zachary Watson
I have been here a couple of times. I have never had an issue here. I typically top off gas here when passing through.
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February 2023 by Vova K.
Around a month ago did oil change for my camry 2019. 1000 miles after i got oil leaking from my car. First when i called they didn't even wanna check it but once i came they actually checked and said oil filter wasn't placed correctly. They changed it for free no problem. 1000 miles later again same thing and right now. Im very agitated since they make me wait 3 hours for such a simple thing and make me come 3rd time. On top of this employee is rude and speaking with attitude. When i told him this is second time coming for such a simple thing his response was something else. You can go to the doctor 100 times for same reason lol. Do you really comparing health and oil filter?
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June 2022 by Linh D.
Nice and responsive service and open until 7pm on weekday's for inspections. The place is very clean and everyone I met was attentive.
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April 2022 by Mory Z.
Dave and his staff are honest, kind and fast. Of course they want your money after all they are not a church... uh even a church wants your money never mind that, but in return they give you their full attention, great service and their fees are very reasonable.
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July 2021 by Kassondra O.
My car stalled and wouldn't steer when backing out of my driveway . I stopped the car and had it restarted and it drove. The tension when pressing gas and break were off so I ended up here to get my car evaluated. A mechanic looked under my hood, and drove it around the block. He said things seemed okay, and if it happened again to bring it back and leave it over night. He took me right away and didn't charge . Having missed a doctors appointment due to these car issues I was having a really bad day. The customer service here being swift and polite was a relief and really made my day better. If I end up having to go back I will update my review .
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April 2021 by Ok P.
Recently I needed to replace my car's steering rack and pinion assembly, wheel alignment, and spark plug replacements. Dave, the service manager, was excellent. He was friendly, courtesy, knowledgeable, and honest. He explained in detail the needs and provided quite honest advice. His price was not only a few hundred dollars lower than other places, but also completed the work before the promised time. Furthermore, Dave let me know that their service workmanship is warranted for 24 months or 24,000 miles.If anyone needs auto repair services, I strongly recommend to talk with Dave at Vienna Sunoco.
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April 2021 by Jim H.
Quoted about $100 for synthetic oil change and tire rotation on a Toyota. This seemed overpriced by about $20. I looked at the receipt, and it was a bunch of misleading discounts that were meant to fool consumers. For instance, the free oil changes are only for conventional motor oil. Most newer cars after 2014 run synthetic. I felt like I was being scammed. Also, the lobby was conveniently loud while they were explaining the prices. I went ahead and paid. The coupons they give out have lots of fine print. You're not gaining much.
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December 2020 by Oak Z.
I have been coming to Vienna Sunoco for the past 7 years since my first car and I have always had a positive experience here. The state inspection and emissions check for Fairfax County is done quickly and they have a nice waiting area inside. I have gotten gas here a few times as well and it is a convenient location, although the prices are not cheap relative to the other gas stations in the area. It still is cheaper than gas in California though.
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June 2020 by Kelly M.
With all the coronavirus activity I totally missed my car inspection. I went to the Shell down the street and had a negative experience just trying to navigate how to get in line so I left. I came here and had the exact opposite experience. The signs were clear, the inspector checked on the few cars in line to ensure they were in the right place, and they gave me a heads up to ensure I had the right paperwork ready. There was a little air conditioned area to wait in that had a TV and comfy chairs. The inspection was done quickly. Fast and efficient with the major plus of polite. I'm coming back here!
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November 2019 by Marc V.
Mechanic gave me attitude for watching him do my oil change and made a scene with other customers there. Grow up, your a supposed to be an adult and a professional. Manager gave attitude because I told him that when they reached for wheel brake lock in center console via passenger side, must have a dirty hand cause it left a mark on the seat. Said that wasn't them. Yup the ghost did it.
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August 2019 by Carla F.
I went there to get my car an inspection, service was great, place was clean, people were very nice and friendly . I went to a different place before and people were rude so I left. I went to a second place and there was only one person who did the inspection and the person wasn't there. Then I went to this one Sunoco that is close to me and it was the best. I had to fix something in my car so I wanted to research the price first and they actually had a good price. I called , took my car and in a couple hours my car was ready. Will deff be back next year.
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July 2019 by Michelle S.
I have been going here for a few years and I am generally happy with my customer service and friendliness of the staff. I was disappointed today when my bill over doubled from the original quote they gave me prior. They stated prices increased because my car had certain upgrades. Due to this I will not be returning for work in the future. What out for price increase after quote us given!
