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November 2023 by John N.
I'm not sure what happened, but the quality of the wash has diminished recently. When I purchased a subscription a couple of years ago they had a person ready to help folks through the confusing menu. That service is rarely seen now. They used to have a mirror so I could see to align my wheel with the track. Well, it must gave been too difficult to wash this handy feature, so they removed it. At the entry they used to have a person on each side spraying on a prewash. Well, they must have determined that only the driver side ever needs a prewash, so they have only one person now. And not a friendly face. I get the impression they're annoyed that I forced them stand and squirt my car. I've been noticing over the past few months that the rinse hasn't quite done the job as it used to. Yesterday, I stopped a couple of blocks away and my wife noticed that the right front fender was about half covered with soap! This was after the rinse (such that it was), blow dry, and driving down the road! As a result, my car looks like it needs to be washed. Not a good value when I don't have a clean car going out of the car wash. Personally, they've cut one too many corners for me.
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November 2023 by Babygurl (Babygurl)
This car wash use to be the best but I’ve recently noticed that they don’t spray down both sides of the car the way they use to. Also my car isnt getting clean the way it should for $20 like my tires are still covered with for my back hatch also
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November 2023 by Mimi
This car wash signed me up for a recurring $39.99 charge without my permission. They will NEVER give you a refund if you need one. So far they have charged me $65 for a lousy, poor quality $10 car wash. Thanks guys! You're swell.
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October 2023 by Melissa Sz
I thought after the new management, I'd see a noticeable difference in the car wash and vacuuming. After I washed, my wheel wells are still full of dirt and mud. The vacuum attachments still do not reach into small spaces and do not have enough suction to grab hardly any dirt at all. I could overlook the vacuum if my car was actually washed when it was done.
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October 2023 by Kris Garrett
Let me Take 5 just to tell you that St Josephs Car wash is the best one I've been to!! The car is 99% dry after driving off. Mind you they have fiber cloths an interior as well as window cleaner, Awesome!! So convenient!! Thanks Guys at Take 5!!!!
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October 2023 by hawkeye
The quality of this car wash has unfortunately gone down since its new owners. The operators now only spray the drivers side of the vehicle and don’t usually even get the front or back well. This causes me to have to go through twice because there is still bugs and dust on the vehicle, which was never a problem when they would spraying off the vehicle. I have two trucks that I bring through every week, and I will be going somewhere else if I have to continually go through two times to get my vehicle clean.
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October 2023 by Rose Shuck
9/24 signed up for monthly chg to run through car wash. Attendant said $24 /mo. Well ok seems like a good deal!! Today account was charged $33.99. Called & told me “HE “ must have miss spoken ! Really??? Not happy. No one answers out of town phone number. Just remember Take 5,Drive n Shinecoming soon !!!Unfortunately unhappy customers service!!
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September 2023 by Kurt Moss
I would give more stars since the car wash is pretty good BUT I have been trying to cancel my membership for 3 months.The "cancel anytime for any reason" is a farce. I have submitted the cancel form multiple times and I have been charged over $100 since.
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September 2023 by Heather Oakley
Wash my car here regularly! The workers are super friendly! I love having options to clean my glass and interior now!
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September 2023 by Destiny Miller
I stopped by today for the first time ever and was very pleased with the service and outcome. Mason helped me sign up for the monthly pass and he made the process quick and easy. I was also happy with how clean my vehicle turned out. I will definitely be returning soon!
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September 2023 by M Hamilton
We’ve had a monthly membership for years (since it opened as Soft Touch years ago). Originally the service and quality were good, but it’s dramatically gone downhill over the last couple of years.We hoped that with the recent closure and upgrades that things would be better, but it’s somehow worse. Our car barely gets clean and always comes out soaking wet and spotty - the dryers should be way more effective than what they are.Also, this is a minor gripe, but they took away the mirror that helps you align your tire to the track, so it’s more difficult if you’re coming from the membership lane.
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September 2023 by Mike Bartels
I keep getting these text messages about using this car wash and for me to leave a review. I have used this car wash like one time. It was fine. It was years ago. I’m hoping leaving this review will help whoever to do whatever they need to, to stop me from getting these irrelevant text messages weekly.
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September 2023 by Patty Knicker
Disappointed with service as I really don't see any improvements since the recent remodel/equipment upgrades. They do not spray down both sides of car or remove bugs before going through. I have to go thru twice to get a decent wash. Vacuums hardly ever work and dryers don't really do much either. I'm honestly looking forward to the new car wash to open in Stevensville.
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August 2023 by Sheila Blossom
I like some the new amenities that were added to the car wash, for example, the spray bottles and towels.I wish they could have kept the mirror that allowed us to guide ourselves into the car wash. I find myself asking the personnel to make sure my tires aligned with the track. I’m still quite disappointed that I was not compensated for June 19th—30th, 2023 while the car wash was closed down.
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July 2023 by Kendra Kae
I love this car wash! It does such a great job and the employees are always smiling and happy to see you roll in! Just a great place! ❤️
