Discount Stores in Saint Joseph, MI

“Great store, friendly staff. I don't like the boxes everywhere, it's already a small store. All the "dollar style" stores have boxes everywhere, it's interesting really”

“There are pros and cons to this store as any other store. I've never had issues here. Most recently I needed to return a box of diapers to the berrien springs location. The cashier there automatically said that without a receipt there was nothing she could do. Now, mind you, I did retail management and more for over 6 years and most if not all retails stores carry a policy that deals with no receipt issues. I frustrated as I walked in the door letting her know I did not have the receipt and I needed to exchange them for a more expensive brand which meant it would look good on their nightly report as it would impact their return rates negatively but their revenue would be impacted positively.I went back home to St. Joe and went into my regular family dollar. At first the manager told me I had to go to Berrien Springs which I completely understand as it would negatively impact their numbers in more ways that one, but I told her my experience and what transpired. She went ahead and took care of me by taking a box of diapers I did not buy at their store and allowed me to exchange them. I had already read up on their receipt policy for Family Dollar which clearly says up to 3 items within 30 days of purchase may be returned without a receipt and refund will be given based on the current price not the price at which the items were purchased.While not everyone has the same experience here, I continue to come here because I've not had a single issue with staff and I know how lazy retail employees can get in not doing their job. They do their job to the best of their ability considering every type of customer based store is short staffed, you're gonna get that entitled customer who didn't get enough whoopings, most times corporate doesn't do anything to help other than bark orders to meet "numbers" with broken systems, can get a good lunch break, etc. And to maintain a level of positivity is extremely difficult yet all my times here I've never heard anyone yell at a customer who is NOT always right.”

“I hear y'all finally got rid of the new manager Heidi! Great improvement! She alone made the store a 1 star. Too bad your best staff quit when she came on board.”