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August 2024 by Brian Bacin
The whole team is great at Autobahn. They have taken care of our Volkswagens over several years, and they are experts, not hired help. They know these cars, and they are very thorough in diagnosing your problems, and explaining it. They are great at doing routine maintenance, and all of the other issues you may need solved!
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August 2024 by Tim Hoehn
Had a problem on my BMW while on vacation and 1,000+ miles from home. Autobahn squeezed it in and fixed the problem the same day. Very happy with the service
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May 2024 by michael dressander
Only reason for 2 stars is the fact that the receptionist is kind, it can be hard to break bad news.
As or the reason for the no so great review. I took my audi here and they tried telling me my car needed a new engine and quoted me at 14k just for the bare engine. I thought thus didn't seem right so I sucked it up and towed it to the audi dealership in kzoo. They told me I had an oil leak and want ti change the timing cover coils and plugs. No where near needing a new engine. I have read these guys are good for anything non engine related. I do have to agree with that.
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May 2024 by Young Hollo
I take my porsche here and they are awesome. I love that they do the extra things like test drive your vehicle themselves. Jamie is also very courteous and I highly recommend them for all your service needs!
John H
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April 2024 by Bill
Though they couldn't help me with my Honda. They were up front about it and very helpful in directing me where to go
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January 2024 by Chelsea Ward
I wouldn’t trust them at all. They literally send your car back with more problems. The 4th time trying to depend on them fixing two different cars and they messed it up worse
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November 2023 by Randy R
Experience would highly recommend to anybody with concern, customer care and quality. Brought life to an aging VW for me. Thanks again.
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October 2023 by Robert Biehn
Great service!
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September 2023 by Salvador Espinoza
Service that went above and beyond.Brendan and his staff have taken good care of my cars for many years and recently went above and beyond to get my problem resolved.I had to visit other shops for a popping sound in the passenger front area but they couldn't find the problem initially (Brendan is so busy that sometimes you can't get an appointment for many days). After mild worsening of the problem, I went back to that shop and they quoted a total service price of over 750.00 to replace a 530.00 part on the driver front side (btw, I found that authentic brand part online for less than half the price quoted). Because of the sides discrepancy and price, I decided to wait for my appointment at Autobahn where Brendan didn't think the quoted part needed replacement but he couldn't find/reproduce the popping noise. He called me to see if I could reproduce the noise on a short car ride and we did so he offered to lift the car back up for a second inspection. A couple of hours later I got a call from Autobahn that they did not find a specific problem, however, he thought a couple of things were not as tight as needed and he tightened them up free of charge! I also got an oil change and was on my way.Now one week later, the popping noise has not been heard again... great job!Many thanks to Brendan and his staff for your time, knowledge , and honest work ethic....most of all, thanks for continuing to take care of a long-time client.
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July 2023 by John Romain
Great customer service experience with the Autobahn team. My vehicle broke down a mile away (2+ hours from home). They we able to diagnose and support my complicated requests. Thank you!Service: Auto engine diagnostic
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June 2023 by Bingo Johnsson
Had to cancel appt. as vehicle was sold prior to actual service, but found Autobahn to be responsive and competitive pricing. Excellent to work with regarding scheduling, pricing and options and will definitely consider if future work is needed.
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March 2023 by Bree B.
I would never come back here. they don't like blacks
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November 2022 by Jason Leclear
Great locally-owned business that supports the community. I have all may cars serviced there and they do a great job!!!
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November 2022 by sean sorrells
The battery in my BMW needed to be replaced ASAP. I called Autobahn Imports and Brendan was able to schedule me last minute. Brendan was very helpful and friendly. He walked me through the entire process and was able to get me back on the road in a few hours.I recently had surgery and being slightly disabled my car has become more important to me than normal and I really appreciate Brendan taking this into consideration and getting me in last minute. It really means a lot so thank you very much
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October 2022 by Paley W.
My engine light was on, and I got it diagnosed at dealer that I should change one of glow plugs, so I sent my car here to replace them. While the light is still on after all the glow plus were replaced with new ones, then the mechanic told me it could be the problem of controller or the rubber of one glow plugs. They didn't give me a clear diagnosis report, but suggest me to change the controller, that might turn the light off. I just don't want to spend $700 more to make a bet.
