Kroger Pharmacy has received a mix of reviews, highlighting both strengths and areas for improvement. Customers generally appreciate the friendly and helpful staff, particularly mentioning employees like Carol and Brad, who provide excellent service and knowledge. Many customers feel a personal connection with the team, especially those who have faced health challenges and received support from the pharmacy staff. However, there are concerns regarding the pharmacy's technology and operational efficiency. Reviewers noted issues with the computer system, often requiring multiple attempts to process debit transactions, and difficulties with syncing prescriptions due to insurance limitations. Some employees appear frustrated, but the overall sentiment is that the staff works hard to maintain a positive atmosphere for customers. Additionally, while the pharmacy itself is praised, there are comments about the cleanliness of the store's exterior, suggesting that corporate intervention might be necessary to address these concerns. Despite these challenges, many customers express gratitude for the caring nature of the staff and the overall pleasant experience at Kroger Pharmacy, making it a recommended choice for those in need of pharmacy services.
Sends a donation of baked goods to help with our homeless ministry every month! Thank you so much Kroger!
August 2023
Best pharmacy I've been to in a long time. Friendly informative and an all around pleasant experience I'm very greatful.
May 2022
Sounds like y’all need to clean up around the outside of your store! Kids from the neighborhood are picking up your trash to make it look better our back and rotten spoiled pools of milk everywhere back there?! Huge post on the St John’s page about the cleanliness. Sounds like corporate needs to intervene!
