-
March 2024 by Carol McGee
The absolute worst company on the planet! Thiefs! My car literally started on fire while I was at a gas pump so I returned the car because they wouldn't help me. It's a big mistake to use this place.
-
March 2024 by Destiny Brown
They have me paying $15,000 for a car that is only worth $9,000 and ever since I got the car 4 months ago I have had nothing but problems with it and they won’t let me break the contract to get into a different car through them I’m also getting an attorney bc they won’t let me trade in the car or take the car back
-
March 2024 by Rob Sobleskey
I will never go through TNT again they do not care about their customers all they care about is money. They are rude and disrespectful to their customers and they lie to you as well. Don’t know why anyone would go through them for a vehicle
-
December 2023 by Mason Clark
This place, WOW is the only word to describe it… From marilyn, to Hannah from the warranty department I cannot express how unprofessional, rude, disrespectful, and disgusting this company and its employees are. They’re quick to finance a car with tons of problems, QUICK to take your payment the day that it’s due, but aren’t quick to help fixing the problem with your car AT ALL! I’ve had my car for less than 5 months, this ghetto “business” has been nothing but a headache, stress, along with it being very costly. This is now my fifth time having a problem with my car, now it can’t be driven and according to Hannah from the warranty department since i “called two weeks ago and said there was something wrong with the car” they can’t authorize the mechanic shop to come pick up my car even though it’s a problem they said they already fixed? So Hannah told me to “save up” LOL, I don’t know what world you guys live in but that is NOT how you treat people you do NOT prey on the poor, you don’t prey on people who are trying to better their lives, most importantly you do NOT be unprofessional like that. You guys have been quick to take my money every single two weeks, but now that my warranty is coming to an end at the 6 month period you guys don’t want to do anything? You guys will definitely not be getting anymore money from me and we will be seeing each other in court. You can’t legally sell someone a car that is a piece of junk, and the proof is in the pudding I have all the receipts, records, calls just like you guys do and I can’t wait until the day comes when we go to court and there are tons of others there that you guys have done the same to. Stay FAR away from fast finance, and even further from TNT financial. You guys prey on young people, people with challenged credit, people who know nothing about cars/credit, people that are poor, you guys are SICK
-
October 2023 by Ej Hood
Just need it to be known that certain people within this company are BEYOND fantastic! My finaceé had recently had to get her car repaired through a warranty that was given to her on the sale of her vehicle. At first it had seemed like there was no hope, until we spoke with Hannah and Janie at TNT Financial. We worked briefly with Hannah before she had been gone from the office for a moment. Janie took over and went above and beyond her job description and communicated all the way until Hannah returned to office. Both of then are nothing but kind and patient. Glad we got to do work with these amazing women. Thank you again!
-
October 2023 by Tim
I don't normally post reviews. Because I think it's too easy nowadays to ruin a company reputation.My girlfriend needed a car desperately to get to work. I was Leary of the high interest rates and being used. 10 months later, transmission blows up, 1 week after putting in a new battery. We called them to see what they would do to help us out. Ya right. Car was voluntary replied, and we still owe $13,000.
-
August 2023 by Gary Stanley
I bought a 2008 Pontiac drove it off. The lot same day, the muffler fell off. They sent me to a muffler shop. And this young kid took a cold hanger and try to fix it. 2 days later, that same muffler fell off. Going down, them told him come get this lemon of a car. They wouldn't too much later they repossessed it. Now they're trying to take $8000 of my state taxes that I've been awarded. So I contacted my atturney and he's gonna follow up with this
-
August 2023 by Jordan Marley
Got a car from fast finance about 5 years ago.. it was back in the shop 3 days after I left the lot.. they said the repairs were covered & no biggie.. within the 3rd week, my truck was NOT driveable & fast finance set a tow up to come bring it in for the 2nd time.. they said 3 days & the garage should have an update.. I had to leave my truck (to go to work) & after the 3 days I call for an update & the garage never received my vehicle. I found it where I left it & when I called fast finance they claimed I called back & said I didn’t need the tow… fast forward. The truck is repoed, im taken to court. Im paying my garnishments & not receiving a statement as per the court order.. I’ve been being garnished for about 3 years now, & have to call every single time for a payment statement.. I spoke with a lady today, who said the legal department handles all of this.. & the LAST time feb 2022.. I had to call & was redirected so many times I finally reached MR James comenski?? Or sorts “well direct you right to our lawyer” is wht the lady told me on the phone..Here to say, I’ve spent almost 15k on a vehicle tht I drove for less than 4 months
-
May 2023 by Melissa
RUDE “Customer Service.” Very shady. Whether you’re making your payments on time or not, this place is very unorganized and I’ve seen a decline the last few years. They used to be kind and understanding.
-
May 2023 by Greg Huggins
I have never had any issues with TNT. There have been several times that something beyond my control had happened, and they were more then willing to work with me.
-
January 2023 by Johnte Q Thompson
Decent vehicles! BUT. No service contract, no refinance options, Gap insurance, I and 4 of my friends all bought vehicles from Fast finance. had to deal with TNT Financial and all feel the customer service reps have lied a few times. basically just put you in a 10k/20k car with large payments for 4-5 years. THIS IS NOT TO BASH ON THE COMPANY, I JUST FEEL THAT PEOPLE SHOULD KNOW WHAT THEY ARE GETTING INTO if you need a car and feel you can afford payment then GO WITH TNT! ps fast finance reps are great!
-
January 2023 by MJ Jones
I got the vehicle in question at Fast Finance. Dude was up front w me, if I needed a car fast he'd get me one but it would have a high interest rate and I'd be paying over value for it, amount was not disclosed. 60 day warranty only. They basically get whatever the bank will approve. So I knew off bat what I was getting myself into. It was a 3.5 year lease and I paid at least 15k more than what the car was worth [current kbb value 8k, 27k loan]. Customer service wise, my experience was great. Both at fast finance and w tnt. They never called me for anything [I also never missed a payment though] and when I called them they were polite. Would I use them again? Not if I can help it. But if you need something quick, they can help.
-
January 2023 by Jenaee Harris
This is the absolute WORST finance company EVER!!!!!! I was in an accident in November and totaled my everyday car. My ex had the car that I financed through TNT and was paying the note. I got the car back from him, and he called and told them that he gave me the car and to contact me, ok cool. I was out of work for the entire month of December because I couldn’t walk without a walker. I returned to work earlier this month. They have contacted me for a whole month straight for being a month behind. I informed them of my situation EVERYDAY! They even sent letters stating that I have until the end of the month and they still put my car out for repo. If you don’t have ANY other options test your luck but if you can I would run fast and never get a car through these bozos!!
-
December 2022 by Gary Jafolla
My son who is in the military they gave him a military discount when others wouldn’t great people to work with
-
November 2022 by Candace Belden
These are the rudest people I have ever dealt w in my life!!!! Don’t do it!!!!! Never missed a payment and still they treat you like GARBAGE…. Strait up
