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June 2023 by Suezett Bourdon
Clean easy to shop
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June 2022 by Angel S.
Every time I shop here I am approached no less than 3 times about signing up for their credit card or their more expensive membership. It gets old.
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March 2022 by Pat K.
We always find "cool" items to try when we go there! We tried two kinds of dips from Sam's this trip, and will buy buy both again! We bought some HUGE strawberries, and (naturally) a cooked chicken from the deli. Yum! The guest service person and cashier were both efficient and pleasant. We will be back again soon!
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December 2020 by Nidhi A.
"We're not enforcing mask wearing."- employee when concerns expressed by multiple people walking in no mask in sight Negligent in the middle of a global pandemic. Disgusting. Selfish. DON'T GO THERE!
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July 2020 by Ric Roberts
How is it that I am told that Sams Club cannot require masks when people are shopping, but other big box retailers can?
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July 2020 by L. P.
Stopped by for some items for a last minute dinner party/family gathering. I could not find the potato salad so I asked a young lady for help. She not only stopped what she was doing to ask the person in the correct department, she walked me over to the refrigerator section. We found potato salad but not the exact type I wanted. She then walked over to the bakery area and found what I did want, brought it to me and offered to help me carry it to the checkout because I needed several tubs of it. And to top things off she asked if I needed to look for anything else. I felt like I had a personal shopper. Veronica was her name and she was awesome and a great asset to your location. You location
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April 2020 by Serena Marie Peake Rich
I love sams club. The employees are nice even with the COVID 19.
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April 2020 by Debbie Beiser
We used the senior concierge pick up this morning for the first time and I want to say “Great Job & Thank You “ to all the associates involved! They were so polite and helpful and made this experience awesome! I appreciate you and all you do!
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March 2020 by Mick M.
I'll start with the positive. The checkout app is phenomenal and makes getting out there quick and easy. The workers are cool most of the time and the prices are fair. I used to hate their checkout lines but this app really helped. Now if you do happen to get out quickly, use that extra time to change your tires, struts, and whatever else breaks off in the parking lots gigantic, car sinking potholes! They never, ever fix them to my knowledge and I'm sure vehicles may have disappeared in one or two of them at some point. The guy running the tire department is probably digging them at night then stopping to twirl his mustache while doing an evil laugh! Muwah hah hah! I wish Costco in Midland would hurry!
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February 2020 by Bobbi Jo
At this time I would NOT recommend Sam's Club. I was at Sam's Club this afternoon looking at a mattress, I asked 4 different Sales Associates for help, waited 25 minutes for help. Not 1 Sales Associate came to Assist me. Very Disappointed!!!!
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May 2019 by H S.
I have been a business customer for over 25 years. Have always felt the service was mediocre, but tolerable. Prices good for what we bought. I am a 50+ professional woman and my experience today likely made this my last trip to Sams Club-Saginaw (if a Costco existed near here, I would have been long gone anyway). I purchased several items online and had finished at Customer Service. Went back into the store for a few minutes and stopped to look at sunglasses for my husband. Heard 2 young women in the Optical Dept. laughing, "Oh So and So, you have to stop!" giggle, giggle. Turned around and they were very obviously laughing at comments he'd made about me. I made a point of walking directly in front of them and Mr.Judgement (the only man) looked down at the desk and put his hand over his forehead; the 'giggler' looked at me like "Oh ^^%$", she didn't hear that did she?" What has happened to people, especially in a work environment, that they feel they can spew whatever garbage they choose at others? I won't be a party to it and hope all of you reading this won't either. Shame on those who put others down to try to build their own nonexistent self esteem. With employees like this, Sam's Club won't get my money. As an Amazon Prime member, more business is coming their way and items will be shipped to our door as a bonus!
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July 2018 by Beth Scott
Ordered a 2 tier cake and 30 cupcakes for my daughters 16th bday party this past weekend. Although the cake and cupcakes were decorated very pretty they tasted awful... NO TASTE at all.. very blah. No flavor. We ended up throwing most of the items away. I also purchased an apple pie and cherry pie and those were not great either .. no taste. Very disappointed in the bakery items. They used to be excellent but now are just blah.... will not order again. Total waste of money. I had another order placed for this Saturday for her friend party and I cancelled it.. I ordered from another place.
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May 2018 by Kristin W.
I have tried to call this store NUMEROUS times and they never answer the phone. AGAIN as I am writing this review I see the same review I wrote from 8/25/17 expressing the same issues.