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April 2024 by Dawn B.
What I was told on phone turned out not to be true after driving 1 1/2 hours. Cost of item was not same and told that someone would be there and not true. Never even a call to say that she had to leave after having phone number.
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December 2023 by Desirae M.
The manager Theresa is hands down their best employee & I absolutely recommend shopping explicitly at their Hancock location with her. She has the best furniture selections, the lowest mattresses & box springs prices in Saginaw County frfr! The manager Theresa treats every person/customer with the utmost respect & most importantly by showing and treating us all equally, with kindness & just simple common decency & cooth from one human being to another.
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May 2023 by Theresa Earler
I recently purchased a beautiful sofa and Mattress and box springs from Old Town Furniture and Mattress in Saginaw and the saleslady was kind and knowledgeable I will be going back! ?
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May 2023 by Clarence Gsper
Bought dining room set. Good price. They did not charge me for delivery
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April 2023 by Valerie W.
I have always shop there, and quality of the furniture is excellent Recommend everyone's first choice there the mattresses are absolutely comfortable a great pic of furniture to select from
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March 2023 by Shelly Anaman
Very nice people and great things they have
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December 2021 by Alia Sims
Save yourself from the headache. Very dishonest. The furniture is old and outdated. The owner and sales person work together in being misleading. This place has a low rating for a reason.
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October 2021 by Robert-Terri Shupp
Bought 4 sets of mattress. The sales people tried extremely hard to accommodate me. Also, they have unique styles, friendly staff, and a variety of price points available to meet any budget.
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July 2021 by Joe Hickmott
They ran a feeder ad of used furniture for super cheap I got there no use furniture and their furniture is high priced what a bunch of crooks
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May 2021 by Ashley Kocher
Most of the furniture had damage to it, salesperson didn't even bother turning on the lights upstairs when showing us around.
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April 2021 by Rochelle Gilmer
Beautiful furniture staff very friendly and accommodating love my purchases
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January 2020 by kenya crayton
Very good they have a lot of things that other stores do not have
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October 2019 by Carolyn Chism
Beautiful living room, bedroom funiture. I had to have my 4 year old son take my photo and he did an awesome job
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June 2019 by Briana Weaver
Horrible customer service. Was sold a faulty mattress. It was replaced with something even worse. Was told it wasn't their problem because the warranty was through a third party. No refund. Won't take back the merchandise either. Literally laughed in our face.
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June 2019 by Tonya E.
this is not the same store our parents shopped at i purchased a mattress set on credit in dec 2018 it is now june 2019 that is only 6mths tthe mattress has a dent in it already talk to mike and the older woman running the store they said they have been here 50yrs and they would work with me well after returning to the several times they sent a worse version of what i had and a thinner version of what i had my lease was for 1,281.00 but they refused to help mike kept making excuses for their poor customer service
