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April 2024 by Stuck On You Creations
The gentleman that helped my husband find a suit combo was Amazing. I believe he said he was the assistant manager. Anyways, we got the suit and the shirt had to ship out separately because it wasn't in stock. No biggie. We got the shirt a couple days later. Husband goes to put his suit on for work a few days later and can't believe how tight the jacket is. Look at the tag, and its 2 sizes smaller than he measured. We head back down to Saginaw a few weeks later and explained he got a jacket that was too small. The same gentleman was there qnd was just as confused as my husband was about how he got that size jacket. He did an exchange and was extremely apologetic and even gave him a credit on his card of $21.20 for having to drive an hour away to remedy the problem. Excellent customer service!
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April 2024 by Poetic X
It's 2024. Can we please get some kind of quick laundering service for the fitting clothes? Men are disgusting and apparently don't shower before their fittings. Putting on someone else's grime while trying to imagine feeling fresh in a tux is so off-putting for a 200 dollar rental. Ew!
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April 2024 by west londo
I had to stop and get a dress shirt out of Sunday for funeral. That was so happy that they were open and they had just what I needed.
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April 2024 by Chris
If I could give 0 stars I would. Me and my friends came in to get measurements and do a consultation about suits. Not once were we greeted or even spoke to. Me and my friends remained patient as we seen several more customers walk in and get assistance right away. Not a single employee acknowledged us or even looked our way and the one that did look our way just stared at us from across the room. The treatment of lack there of was unwarranted. My friend has a wedding in 5 months!!! We were 3 young black men the only black men in the store and you guys were open for less than 30 minutes. We did not make a scene we left with our dignity in tact after 20 minutes of being treated like we don’t exist we took our business else where.
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April 2024 by neil hayes
I’m a black man and I was in the store for 20 minutes and it was 2 associates working. During my time in the store nobody greeted me, attempted to service me or acknowledged me being there. 2 other groups came in when I was there and received service upon entering the door. The other 2 groups were white.
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April 2024 by hailey ann
We first started looking around on our own and literally didn’t even know what we were supposed to be looking for size wise. Darrell popped up and was immediately helpful. He knew exactly what we wanted and answered all of our questions. He was also super fun, funny, talkative, and kind. He ended up helping us get the best bang for our buck with the prom package. He deserves a raise!
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March 2024 by N P
Everett is the most professional, kind and knowledgeable sales person. He helped my husband find the correct size suit in multiple different colors and went above and beyond in service. You guys are extremely lucky to have someone like that in your store.
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February 2024 by Ronald Cook
Great service and attention to details, they go above and beyond would highly recommend
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February 2024 by Daryn Brown
Scheduled an appointment with someone over the phone 2 weeks in advance. Show up at scheduled time and they claimed I had no appointment and that they could not help me because there was a different appointment booked. Tried to book another appointment in store and I asked for some sort of printed proof so I would not run into this issue again and they said I could write down the time. I wrote down the last time and that did me no good.. very unprofessional place of business.
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January 2024 by Todd Beland
In and out quick service
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December 2023 by diane davis
Salesman was awesome
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December 2023 by Ian (tweak06)
This has got to be the worst experience I’ve ever had inside a Men’s Wearhouse.The store was empty, just me and two employees. Nobody greeted me when I came in, despite one associate folding clothes facing my direction when I came in.I had to ask for help, but the second associate couldn’t wait to get me out of the store. He was very dismissive, incredibly unhelpful…I don’t know what his deal was. Maybe he was having a bad day.Claimed MW didn’t finance, nor offered credit cards (both untrue). He reluctantly tried to size me, gave up after the first jacket didn’t fit. It was the weirdest experience…I mean, they weren’t busy at all and had just opened an hour prior to my arrival.I felt incredibly unwelcome (it felt as though I were intruding on this dudes space or something), and like they genuinely just didn’t want me in there.It’s the only MW in my area, but I’m going to avoid it. I’d advise you all to as well.
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November 2023 by Luke Sochacki
Daryle helped me purchase a suit and was super helpful. He really knows his stuff and I’ll be back again because of his great service. Shout out to John as well for his help.
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October 2023 by Reece Reinhart
Seemed like everyone goes to work stoned here and nobody knows how to actually size a person properly. Plus I didn't feel like the customer came first and I'm not renting suits from this location ever again. Suit was still nice for the price. So no complaints on the product just the employees at the store.
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September 2023 by Christian K.
They were great. I got a custom suit measured for my wedding in October. Everything got measured and done in a timely manner. Started the process in July and got the suit by the end of August. Highly recommend. Reasonably priced too.
