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February 2024 by Stephanie Austin-Drake
Tara Turner did an amazing job. Will be back to see her again next year
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February 2024 by Dan Bork
Tara is awesome friendly and helpful recommend for sure!!
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April 2023 by Constance Milbratz
Joey was very helpful and knowledgeable, He answered any questions that I had. I would recommend his service to others!
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April 2023 by Tanya Varney
Miss T was amazing I will only and I mean only use her!
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April 2023 by Linda Hodges
Ms. T is prompt and courteous! I called and called Kelly to make an appt…Don’t know what happen… so I just stopped in to see Ms T. Thank you Ms . T
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April 2023 by Raymond Motley
Superior customer service and positive advice for your time management and your business and company that you appreciate the business.
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March 2023 by Michelle Rose
I've used this text service for years. I will continue to go back to Go back to Jackson and Hewitt each tax season. They get me the biggest refund and are the most patient with authorough they have to be
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February 2023 by Joshua Eimers
I used them so I could get the anticipation loan which I didn't receive told them that I didn't want to to file with them and they said it was to late and I was still charged $55 for the loan fee that I didn't receive
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December 2022 by Jazz Brown
Fast and friendly service.
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March 2022 by Mestisha
Being generous I'm giving a (2) after my experience. I showed up for my appointment, the guy mumbled and barely spoke to me, he didn't give me my correct deductions and when he finished, he turns the screen around to show my refund. I knew something was off and told him that this amount is a far stretch from previous years, he tells me that I didn't get the earned income tax credit, first off, I don't get the earned income tax credit because I don't claim any kids. So I knew either he didn't know what he was doing or he didn't want to give me my correct deductions, either way, that's not working for me.Then I expressed that I needed to file the business portion of my taxes and he seemed agitated and told me to bring proof of purchase for assets.I arrived at my second appointment ten minutes early to find some other clients being serviced. So I waited patiently and periodically checked to see if they were done only to find out that the customer was late to their appointment which caused me to wait 45 minutes for an appointment I was on time for. I felt that since they were so late that they should have been rescheduled.Finally able to sit down, walks into area to have taxes done, the previous people dropped chips all over the floor and I had to use tissue and hand sanitizer to clean the desk area and chairs before I could get started.(Space should be cleaned after every customer)The saving grace was the lady that did my taxes in the end, which noticed deductions I didn't receive and completed my return. She was friendly and knowledgeable. I paid $670 for business and personal return but didn't even get a copy. Was told I could login and print my returns, so I get home login to print returns, and of course they're not there, so now I've got to go back to have my city, state and federal return printed for me.I wasn't going to give a review but I kept getting text messages for me to give my honest review, so here it is .So I think next year I'll be searching for a tax preparer that wants my business, that can explain things and not just punch numbers in, that can speak to me and acknowledge me as a human being, doesn't make assumptions, has a sanitized office, has a better price and where I can walk out with copies of all my returns that I paid for.
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March 2022 by Amy Webb
My Tax Preparer T is the best! Very personable and knowledgeable; I only deal with her! Highly recommended!
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March 2022 by Francisco Rosas
Was very helping in everything I needed the best you could ask for thank you Lady T
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February 2022 by Sierra LEONE
I did my tax return in Michigan. There's a Jackson Hewitt inside Walmart. I had all my info ready but the things I may have looked past, my preparer was really patient with me. He didn't talk much, I actually liked that because I don't talk much. But he made sure I got all my money back and input the right information to the IRS in less than 15 minutes. I remind you that I have four kids and two w2s. His name was John. Guy knows what he is doing
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May 2021 by Michael Jackson
It was cheerful easy and quick
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April 2021 by karen Turland
Always have great service