Citi Trends is a value retailer offering urban clothing, accessories, and home items at steeply discounted prices. Customers report a great selection, with entire outfits available for low prices. The employees are frequently described as kind, very nice, helpful, and welcoming. However, the store is noted to be very messy at times. There are also consistent complaints about staffing and hours; the store is understaffed and has been observed closing early, contrary to posted times, which has caused inconvenience.
