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January 2024 by Tyler Klein
A bunch of idiots didn’t have a account they say there’s a $10 fee which is fine, but then they proceeded to tell me they can’t cash it I can only deposit it when the check is through them!!! How am I going to deposit money into a non existent account?? Today December 30th 2023. Might wanna check your staff (chase bank)
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January 2024 by Chandler Laskowski
Gone here for years. I think the ATM is out of service more often than it is working.
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January 2024 by Carter Whitney
This is the worst managed bank I’ve ever encountered. The teller literally didn’t know how to count $100 bills and restarted four times. The ineptitude of this place can only be described comical. Everyone single person should not be near money. The threshold it takes to run and work in a bank is severely under-met at this location. I’ve met hundreds of people in baking and finance, this manager is the worst operator of a bank I’ve come across. Someone call Chase corporate, they are aware and trust me I hey know. This guy HAS to go, he’s an embarrassment to banking and hiring.
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September 2023 by Katelyn McKenzie
Sure would be nice to get a hold of an actual person or to not be hung up on immediately after being transferred so I can figure out why the bank isn’t depositing my money…
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August 2023 by Teedani
One thing for sure that ATM is going to be broken and the drive thru line isn't going to move. Don't look for any convenience here! I'm trying to hang on but since this is the closest branch to my house and it's useless I'm thinking to move on to another bank.
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July 2023 by Chad Packard
The ATM they put in after the other one got ripped out has been nothing but junk. It can't sense when you're touching the screen.
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May 2023 by Alex Elliott
The ATM at this location rarely works. Occasionally there is a sign, but often it just won’t respond to touch. It is very inconvenient to drive across town to the other locations, but I guess that’s the requirement since this location cannot maintain a working machine.
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March 2023 by Chethan Rajan
@JPmorganchase : Please make investment in the property and machine in only chase bank in the Saginaw Bay City region.This place will go out of business soon.
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October 2022 by Cody Sommer
Get the atm machine fixed
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July 2022 by Justin Lotz
it would be sick if there was a number to call that would let me talk to someone in the lobby
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May 2022 by Roger Chapdelaine
We needed assistance to open a new account. We made a appointment to meet with banker Rizza Sotherland. Rizza was very knowledgeable and pleasant to work with. She helped us navigate the complexities of our situation and got it done. Thank You Rizza !
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May 2022 by Tracy Barnes
Always fast and friendly when you go inside. Now the lady that usually works the drive-through is fast but not to friendly and never smiles. Don’t like your job then find another one.
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December 2021 by Mandy Lorenz
The ATM is always malfunctioning at this location. I've had it reboot three times while my card was still in the machine. It does end up spitting your card out after a couple minutes, thankfully. The tellers are nice but if you need the ATM, go to another Chase.
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September 2021 by ShoDo Allen
Absolutely the worst chase bank location I’ve ever been to and I’m coming from New York City. Extremely slow service and atm is always having malfunctions. PLEASE just close this location so no one else has to deal with your unprofessional incompetence. Thank youUnsatisfied customer
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September 2021 by Fat To Fit
ATM needs to be updated. Atm works properly about 25% of the time and the other 75% you wait in the long atm line only to find out you wasted 15 minutes because the atm is f'ed up