Verizon Business Services is a corporate location that offers a range of products and services to its customers. The staff is reported to be very helpful and courteous, with one customer particularly praising the assistance of Caitlyn. She was described as extremely knowledgeable about current deals and how to arrange orders to get the best value. The staff also took the time to check availability of devices at other nearby stores and presented multiple payment and financing options. However, some customers have noted a "hard sales approach" at this location, where they feel pressured to make decisions on upgrades or new products. Overall, the service is described as generally positive, with the facility being clean, quiet, and easy to navigate. Customers seem to prefer this location for its helpful staff and wide range of available products and services.
Was seen by Emily.She suggested I go see break i fix for my screen. I suggested hard reset. I was right. She shouldn't be a technician. I guess she fits right into the rest of the technicians. Its bad when the customer thinks up solutions before the technician.
August 2023
Worked with a great associate named Corbin. Very helpful!
March 2023
Can be a little bit of the hard sales approach at this locations. Hey, I get it ... gotta move that customer to making a decision whether yes, or no but sometimes some people need to think.Otherwise the service is okay, just be prepared to say no to the upgrades, like credit cards or new phones
