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September 2024 by Ryan Taub
Lord help you if your package comes through this post office
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September 2024 by Jesse Thornock
Super nice staff, very helpful and answered all questions. Was second in line but still quickly in and out. Great building, free street parking before 11am
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September 2024 by johnny jones
Use the drop box roughly once a week, is usually good, sometimes it's jammed on sundays
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September 2024 by King Me
I was supposed to receive a package and it never came. They sent a notification saying that the package was delivered and it never showed up. I tried calling of course no answer three times and one day once in the morning once in the evening and another time and a late eveningtimes no no answer. Very bad customer service.
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August 2024 by Chrissy K
First off, the passport lady is a gem, very helpful, funny, efficient. The lady sitting in the middle is sweet but the one closest to the door could put a little more sweetner in her coffee.
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August 2024 by J
Best passport servicing for walk-ins.
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August 2024 by will carpenter
The agent with the blond curly hair was great! Thanks for getting me in and out.
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August 2024 by Jasmeet Marwah
Worst experience, nobody wants to work and they do not understand their own technology.
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July 2024 by Amanda Rose
Usually pretty quick lines, and most employees are friendly
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June 2024 by Cara
Why oh why oh why?!?! Are the employees of this particular branch so angry and aggressive to the community looking to mail things.
This is the whole job. Be pleasant, efficient, helpful and mail stuff. We live here and have a business here. My husband just took really important boxes up there (he’s a very nice guy) and asked if he was using the correct postage for these boxes (we are sending a bunch) - she just kept saying to him “I don’t know” regarding the postage. Then he asked ok well can you just confirm the weight at which point they began going back and forth over the weight. And it was completely unpleasant and unnecessary in our day.
In a time when everyone is running a little hot. Please ?? help make these people less miserable and hateful to customers. Or assist them in moving on. Dealing with humans is going to be part of the postal service so if you hire a person who can’t assist people you have failed.
Generally speaking a customer interfacing job requires some basic set of custom service skills.
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May 2024 by Yvonne Harris
Having a problem at another post office. Called talked with post master general or supervisor. Told her my business mail was being opened and place in another envelope with a note. She was very nasty said she was having problems at the 12 mile location and would look into it and get back with me but not today in about 2 to 4 days. Well she hasn't called.i called and a disconnect. So i callthe other post office and she knowd who i am callef me by name said no mail wad open it was i took it to the front desk. We don't open mail we don't want to loose our jobs same as she told me yesterday. Nasy condesening unprofessional people who make mistakes and blame the customer. Nobody had looked into my complaint just look at the reviews.
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May 2024 by R T
Says open at 8am, but 8:30 on a Monday they were still closed. Assuming no staff?
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May 2024 by Natasia Brown
Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.
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April 2024 by Laura
Just throwing in a good vibe I want to say I respect all the hard working United States Postal Service workers do for a fraction of the fee of UPS or FedEx
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March 2024 by Steven Allen
Very rude staff here just yells at you and doesn't help you with anything
