The Dirt Label receives positive reviews for its high-quality items, which often look even better in person than online. Orders arrive quickly and customer service is noted as super responsive and helpful, following up with customers and resolving issues like incorrect sizing with exchanges. Some customers express a desire for a showroom to see products before purchasing. A few reviewers note occasional frustrations, such as graphic deterioration after the first wash or inconsistencies in sizing between products. However, many customers are impressed overall and plan to be repeat customers.