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January 2024 by Bassam
This is for Alex Keilman ,great and patient she is professional agent a lot of experience she got me what i need for 2 car insurance with every possible way .I am very grateful ,Thanks a lot.
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January 2024 by TOM Spruytte
Olivia was a great help. The service was good and the price was too.
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December 2023 by Pete Blank
Olivia was great. She responded right away with our inquiry, produced a reasonable quote, and answered all of our questions. Thank you, Olivia!
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December 2023 by Justin Bishop
Olivia went above and beyond to land me a competitive quote, on my auto insurance. She was helpful, friendly and very informative!
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December 2023 by John Martin
I had the wonderful opportunity to work with Olivia Destafanis. I got pulled into the sales que the next day after doing some research and experimenting a little, and got several responses. One was very unsure of himself. With another, it was obviously a huge conglomerate, as I had to go through a screener to get to an actual agent, who not only repeated the exact same questions just asked by the screener, but was very linguistically challenged not only with his speech, but in understanding what I was saying.On the other hand, Olivia DeStefanis was very warm, precise and pleasantly deliberate on the original phone call, and the same very high level of knowledge of insurance and customer service existed throughout the whole ordeal. There was a very remarkable fluidity from the initial personal chat that was pleasant and even lasted a little while, to getting down to the business at hand.I highly recommend Olivia DeStefanis as your insurance agent.
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November 2023 by Tracey Stosiak
If you’re anything like me, you dread having to deal with auto insurance, health insurance, etc. My level of anxiety and trust in what’s “best for me” lol solely depends on customer support ? I am so relieved and happy about my experience. The meaning of Great customer service its rarely taught these days. Long story short, I’m writing this review to personally acknowledge Alex! (Unsure of her last name). Like a breeze, honestly, and the best part wasn’t the fact that her quote was the cheapest by far, amongst many, or the clear and direct explanation of the policies that made it so easy, it was her friendly, and personable demeanor she carried via TEXT and phone. She listened to my needs as a customer, left out the rest that causes my stress haha, and followed through promptly and professionally. It was like talking to a friend! Thank you for your help, Alex! More importantly, for the great rate and great experience!Tracey Stosiak
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September 2023 by blake shearer
Hello Michael,From the past reviews I can tell you have a great staff. That speaks volumes to about their boss.... I personally have had a great experience with your agency. Not only was Aaliyah courteous and helpful, she was also the one that contacted me first - after the mass influx that follows the google "car insurance quotes" questionaire. She was one of only two, out of six, that actually contacted me back over the last 36 hours. She was out today and Alex was able to help me. After so many hours of policy searching, Alex was a breath of fresh air. She was Knowledgeable, very articulate and took the time to quarry away the needless coverages. A+ for sure. I am excited about having an insurance agent with staff that is so honest and intelligent. Kudos sir!
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September 2023 by Catherine Harrington
Rachel has been a huge help in switching my wife over onto my plan. What felt like a really difficult task Rachel made very easy, and took it on herself to make sure it all worked smoothly. Amazing customer service, and happy to have had Rachel to help us out. Definitely staying with State Farm!
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August 2023 by David Dusky
I received a call from an agent named Alex today and she had an offer I simply could not refuse! the competitive rates i’ve been looking into were not even close to what she had to offer me in terms of coverage and price. not only did she give me a great deal she was very knowledgeable in her field of work and was able to answer all my questions and concerns in regards to my newly updated policy. amazing customer service skills!
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July 2023 by Raquel Chappell
I love State Farm... Nicole and Marissa are the best! I've been with them for about four years now. They are always kind, understanding and very helpful. Even when my insurance went up a bit they reviewed my policy to see what could be done. Thanks ladies <3
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July 2023 by Gary Mcfall
Olivia was really great to work with. She was very down to earth and very knowledgeable and came through on everything I was looking for.
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June 2023 by Fernando Lawrence
I was looking to insure my vehicle and had a wonderful experience with your employee Alex. She helped guide me thru what seemed to be an endless search (3 hours but seemed endless) of insurance quotes, until she called. She was professionally efficient and her people skill made my, what seemed to be, horrible experience throughout that endless meaningless search. I would GREATLY RECOMMEND that Alex receive a HEFTY RAISE because not only did she brighten my day, but she got a quote that was just perfect. Thanks again for a great experience. I would give more stars on this rating but unfortunately google does not allow more than 5. A+++++
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June 2023 by Jerome LePage
Olivia did a superb job in helping me transition my auto and homeowner policies to State Farm from my previous provider. Interactions were professional, and it was quite evident that Olivia was there to help me get the coverage I needed, rather than to sell me products I may or may not need.
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May 2023 by Nicky Mazur
Nicole was super helpful and enjoyable to work with. She made the process less overwhelming and is super quick to respond and assist.
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April 2023 by Jessica Eckert
Alex was super sweet and kind, very helpful. She found the most savings for me, and walks you through every step!
