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August 2024 by Jaden Vrazo
Aaliyah at the Michael Lantzy State Farm Insurance office was friendly, and extremely helpful in getting me a quote, as well as quick with getting my policies instated. State Farms rates are competitive and reasonable, i'll recommend anyone shopping around to choose them.
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August 2024 by vickie harris
Aaliyah was very knowledgeable and easy to speak with. She quoted me a great price that was better than the other insurance companies. Customer service was excellent. I'm glad I came back to Statefarm. Thank you Aaliyah for assisting me.
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August 2024 by Patty Edsell
I found Aaliyah to be responsive and very helpful. The rate she quoted me was outstanding above other companies I had inquired of. It only took me a few minutes to realize how much better her quote was than any other I had been given so far. Thank you Aaliyah For a job well done
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June 2024 by Gloria Hirsch
Aaliya was so polite and awesome to work with. I would recommend her to help with your route. Saved me money over progressive .
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June 2024 by Matt Thomas
Aaliyah was great to work with. She supported my fiancé and me in setting up our first homeowner’s policy and transferred our auto policies from Texas. She was super helpful and responsive throughout the entire process. Highly recommend!
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March 2024 by Lloyd DeMetsenare
Great experience thankful for the attention to detail your promptness and professionalism is refreshing sir God bless you
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March 2024 by Mrs retter
Incompetent and irresponsible with a few lies on top. They added something to my bill but could never explain or account for it. Even their customer service dept could not find why I was over changed on some unknow added amounts for no new changes done to my policy that they would admit to. They verbally insulted me on this site and then removed it. Thanks, I went to Progressive and saved HUNDREDS of dollars after I was over charged and treated poorly over and over by Michael Lantzy State Farm Insurance Agency. The office? was uncapable of being honest or admitting their mistakes and followed up some nasty treatment. The last contact was ridiculous I spoke to Gabrielle and Erin they just distracted from the questions or issue and made stuff up. That's called lying. Fraud. No accountability just dysfunctional manipulation for their ego. I never got an answer from anyone that made any sense nor from the owner Michael Lantzy (he must not give a crap about his business) or what they added to my insurance just non relevant info and confusion and lying. I spoke to customer service several times and they could NOT see any reason why the bill increased. They check and no one found any changes were made in the middle of a policy period. Fraud fraud, fraud. I spoke to Gabrielle and Erin was insulted and one of them played games when I asked for the owner and was acting like she couldn't hear me, grown up. I was over charged no proof of dollars no answers, but they had time to insult and criticize me (somehow it was my fault, and I just don't listen). Someone from there office was texting me, (that gave me the correct rate) they would not give their name when I asked or answer the question about what they did to my policy, but when I asked about what was added/changed and how much was the cost was, they shut me down. Just be honest if you made a mistake, it's more aggravating to be ran in circles and insulted then to tell the truth. Be accountable instead of unethical. Theft of funds or larceny. Too bad no accountability from State Farm customer service either yet, they will send you nowhere and blame them agent, you will get no help from cs just aggravation and wasted time. Go to Geigo or anywhere else this place stinks like stinky poo pooh!
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March 2024 by Susan Christner
I was unhappy with my renewal quote and service from my carrier. I went online to see if any agent could help. State Farm was one of the first to respond and provided the best limits and pricing. Also, Allyaiah was most helpful and walked me through the whole process.
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March 2024 by Phizzle
Aaliyah Yasir is the agent who helped me out to bundle both my home and auto insurance. I could not be happier with the results. I applied for a quote online weeks ago and she was presistant enough to remember everything about my application when I called to make the policy official. She was extreamly helpful and klnowledgeable answering all my questions in a way I could understand perfectly. I also saved money switcheng from my previous insurance company. Thank you for helping me out and all the best to you in the future!
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March 2024 by Adaisha Heidtman
Ms. Olivia Destefanis was such an amazing help getting me set up! I have more coverage and am paying less than with my previous insurance. Super great!
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February 2024 by Judy Bedrava
Agent Rachel Reeder has been an excellent person to assist me in transferring my home policies to State Farm. Once the policies were in place, she received a message from her underwriter about a possible roof issue on my home. With snow and ice it was impossible to get photos to send to her. So she worked with the underwriter to wait til all the snow and ice melted. I sent pictures and everything was fine. She communicated everything every step of the way. I am grateful for the great service by Rachel. Thank you.
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January 2024 by Bassam
This is for Alex Keilman ,great and patient she is professional agent a lot of experience she got me what i need for 2 car insurance with every possible way .I am very grateful ,Thanks a lot.
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January 2024 by TOM Spruytte
Olivia was a great help. The service was good and the price was too.
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December 2023 by Pete Blank
Olivia was great. She responded right away with our inquiry, produced a reasonable quote, and answered all of our questions. Thank you, Olivia!
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December 2023 by Justin Bishop
Olivia went above and beyond to land me a competitive quote, on my auto insurance. She was helpful, friendly and very informative!
