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March 2024 by Sam Reef
Says open at 7am on Sunday. Store doesnt open til 10am.
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February 2024 by Jeff Blair
Not, open till 6 drove 30 miles away Not open!!!!!!!!@#
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February 2024 by Jane K
I like this store, but the employee that assisted me yesterday definitely did not care about his job. There was an earbud in his ear the entire time and it was clear from his unresponsiveness that he was listening to music. Lots of sauntering and “don’t annoy me by being here” vibes. I’m not a high maintenance person or anything, just looking for a modicum of care. And for Pete’s sake, how hard is it to work at a super small paint store?! There was only myself and another customer in there, and they had two employees working. Not hard at all. Manager should be aware, because a robot would provide better customer service.
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November 2023 by Chris Choss
The store employees were fair. I wished this store would have mixed the colors into the paint. All they did was add the color to cans and then closed them. I bought 10 gallons. I guess Sherwin-Williams customers are on their own when mixing paints. Benjamin Moore has far superior service.
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November 2023 by Reserved
Store manager got an attitude when asked a simple question. I don’t care what kind of mood you’re in you do don’t talk to customers like that.
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November 2023 by Dan V.
Week day and close at 6? Or should I say 5:55. Doors were locked!!!! The guy saw me at the door too. New America.
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August 2023 by Norma Melton
I have an account at this store, and when I asked about an offer I had received as a text message, I was made to feel like I wouldn't qualify because this salesperson said it was only for preferred customers! Then Rich stepped in, and he was rude, impatient, and seemed bothered by my questions. The tension in the shop was palpable, and I won't be back!
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July 2023 by Heather C
The Royal Oak store excels at preparing in-store and online orders for paint. If you haven't used the website, online orders are the way to go! I used them for interior repainting projects, and they mixed up samples or gallons with minimal delay even during their popular sales. Colours come out true to samples and well-mixed, and they always take care to make sure lids are on firmly and tightly.Staff are happy to answer questions and don't treat beginner painters with any attitude. I found the employees generous with their knowledge, especially when it comes to selecting the best finish for a project. Much appreciated there.I deduct a half star from this for location. The parking lot is a complete bear to get in and out of. You can only enter off Woodward Avenue northbound. If you're coming off Catalpa, you can *only* park behind PetSmart. The tight corner is uncomfortable at the best of times and difficult at rush hour.
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June 2023 by Johnny Brilla III
Great quality paint and wonderful helpful customer service! We will definitely be coming back to purchase our paint needs from Sherwin-Williams!
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June 2023 by Alexander Dinser
Great service!
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June 2023 by Nisha Farooq
The woman at the counter was so knowledgeable and so helpful. The manager was also nice.
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June 2023 by Anthony Williamson
Quality paint professional service!
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June 2023 by Christopher H Kraska
Great service
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April 2023 by Karen Soffin
As always, a great experience. Quick service with a smile, and very helpful with questions. My go to paint and store
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January 2023 by Razerbee
Tinted and stirred up my unused pail Ive had awhile for free. Nice people too on an early Christmas Eve!
