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September 2024 by Alexandra Collier
Clothes in the site had BEDBUGS on it
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September 2024 by Irene Travis
Found bedbugs here
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August 2024 by Jennifer Lewis
I’ve been coming here for years and used to come here multiple times a week and purchase great items.
They have remodeled in the past few years, and the store used to be clean and organized after the remodel. Unfortunately there is new management here that is making the store super unorganized and terrible. There are racks and racks of clothing and everything is just shoved on racks making it impossible to shop. Every time I touched a piece of clothing, something fell. In the home and electronics section, everything is super cluttered and unorganized. This used to truly feel like a “boutique” but now it just feels like a cluttered junk store. They used to be more picky about what went out on the floor and now it seems like they’re trying to pack it to capacity.
They price mall brands at $20-35 and up. Used clothing from mall brands shouldn’t be $25 especially when the item is 5-10 years old. I saw multiple items with stains and pilling. They don’t seem to be moving inventory like they used to, and it doesn’t seem nearly as busy as it used to be.
This store went downhill and I’m interested to see how they make it through the next few years.
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August 2024 by Brittany Munn
Honestly why hang something up and put it on a rack and tell me you can't sell me until monday. I found a very cute dress that look wonderful I thought would work perfect for me. For outta towner this place sucks.
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August 2024 by Sales Emails
I called to ask specifically if this location accepted donations. The employee told me to come by and gave me the hours. When I arrived, the staff told me they couldn’t accept anything I brought because they were a “boutique store “ If there are limitations on things you can donate at this “special” store, it should’ve been shared on the phone. Annoyed that I wasted my time and gas because staff aren’t properly trained to answer basic questions.
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August 2024 by Erin Vimr
Good selection of new and gently used clothing, however the prices were higher than expected for a Salvation Army. Secondhand clothing should be accessible to all; and their prices are higher than any other thrift store I’ve been to (more similar to a Clothes Mentor or Plato’s closet) so unless you’re looking for only name brands, would not recommend if you’re looking for typical thrift store pricing.
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June 2024 by chespiro 33
Don’t buy over there, is over priced and the worst customer service
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May 2024 by Julie Sprader
The women working there were extremely rude. I won't be back.
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March 2024 by autumn hall
smallest salvation army i've ever been to, so the selection is very limited. hardly any furniture, other salvation armys have 30+ pieces of furniture and this store only had like 5. its mostly clothes
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March 2024 by Bradley Johnson
Recently under new management, and is obvious to tell. The prices recently have shot up astronomically and management pulls premium items off the floor to sell on their e-commerce site, so their best items do not even make the floor. As management receives a monetary bonus if they hit their quota, they are taking advantage of donated items for personal gain.Getting much harder to find a deal recently. I know this is a boutique store, but it is also a thrift store with all items donated. When items are priced higher than what you can buy new, it makes you question.The floor staff is incredibly friendly and a pleasure to deal with when I go in.
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March 2024 by Denise Thomas aka Pastor D
Well stocked with merchandise.
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February 2024 by Melody Rials
I was at your store on Wednesday for the very first time. Not only did I find a cart full of beautiful items that were fairly priced but the people working were so nice! There was a gentleman there on his first day on the floor and he made sure I got the help I needed even when he didn’t know the answer to my question. He was learning to do displays and was doing a fantastic job. There was also a very sweet lady with brightly colored hair that was super friendly. It was refreshing to find a store that was clean and organized with good merchandise and an even better staff!
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December 2023 by Toby
Bad customer support. I bought a $4 clock and when I got it home the numbers were very hard to see. I went back to return 3 days later and before I could ask I was told "No returns, no matter what". I understand rules and polices but I also understand customer support. All I wanted was a $4 credit for something that didn't work. Oh well, I know no one cares but I won't shop there. It would've been so easy to give a store credit and I would've spent that, and more, right then and there. It's too bad what is happening with small businesses. This is the exact reason why Amazon is taking over, because they understand customer support. Darn, wish it went down differently. Maybe this will help to open their eyes a little. I'm just one customer and I don't matter, that's very clear. Okay, I'll stop being a "jerry" and wish them the best, but next time you may want to have an open mind just for a second.
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December 2023 by Em
If there is such a thing as a high-end Salvation Army, this would be it. The window displays walking in almost made me think I was at the wrong place. There were not a lot of home goods and almost no kids or baby clothes. The prices were double that of most Salvation Army stores.
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November 2023 by Jacob
Wouldn't take my donations of jackets because they weren't in a box?
