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October 2024 by Barbara Barber
This was my first time here and I came to this location in Royal Oak,, because it came highly recommended. I needed to get brakes done and Mark and his team took care of me! Mark was very friendly and professional. He made me feel comfortable talking to him and made me feel valued as a person, not just a customer. As a single woman, you sometimes feel intimidated and feel like you’ll be taken advantage of because you don’t know much about cars. Well that wasn’t the case here! I didn’t have to wait long and I got a free oil change on my next visit! Everything from the service to the price was great! I now definitely recommend this business and will definitely be returning!
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October 2024 by Shannon McGlinn
We brought our vehicle here for an interior and exterior detail and realized none of the surfaces were ever wiped down. The owner advised us to bring it back a different day (2nd visit - he wiped down surfaces but there was overspray all over the dashboard/inner doors from whatever cleaner was being used) and told us to bring it back a 3rd time for a full detail re-do because of the poor work from our first visit.
Over 3 separate visits and having our vehicle for a total of 15+ hours, this photo is how our car looks after everything; our windshield looked better before taking it here. Needless to say, we are extremely disappointed with our experience and the lack of quality in the service offered.
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October 2024 by Charles Zinner
Staff was knowledgeable and took the time to really listen to the issues I was having with my vehicle. The staff would give me non biased advice, whether it benefited the business or not. Would definitely recommend to a friend and will continue going for my vehicle service.
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October 2024 by Rebecka Medina
I recently took my SUV to here for new brakes after hearing a scratching sound. They discovered that my rotors were damaged due to a previous incorrect installation. The mechanic brought me back into the shop so that I could see for myself that the rotors were actually damaged and let me snap some photos for my own records. I needed the replacements done quickly, and they exceeded my expectations by getting the job done by early the next afternoon. The new staff was friendly, professional, and offered me a fair price for the work. I highly recommend precision tune for their excellent service and quick turnaround!
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October 2024 by Peggy Drogosch
I have used precision and John for many years
Excellent honest service
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October 2024 by Tyler Jeffrey
Very knowledgeable staff
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September 2024 by Tonya Cole
READ BEFORE YOU GO HERE: ? If you want your car to come back to you in worse condition take it here!! I now have to go to Royal Oak police and make a police report and have them accompany me to this shop because they messed up my car and I have proof and the manager is being extremely hostile over the phone and he will not calm down and I cannot walk in there without a police escort at this point I have proof that they messed up my car I sent them proof and yet he still sitting here telling me that I need to bring him a timestamp and all of that like I wouldn’t have it?? Extremely unprofessional and I’ve had it up to here so now I’m taking legal action and I will take it to civil court as well. Please see the attachment below to see how the front desk boy responds to emails.
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September 2024 by Jing
Fantastic auto shop. They take great care of you. I recommend this shop!
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September 2024 by Gerri Dolan
Have been going here for 20 years. Great service and friendly people!
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September 2024 by Basit Nadeem
Had my inspections done here - great people, great service and great customer care
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September 2024 by Brian Magsig
Went above and beyond.
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September 2024 by Brandon Richard
Definitely found my New shop for my car. Customer service is over and beyond satisfaction. Pricing is affordable unlike other Places who overcharge just because they can and work is always done in a timely and professional matter. Definitely would recommend anyone to come get all of their vehicle needs serviced through them. 5 stars in my book
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August 2024 by annette davis
Kale was good
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August 2024 by Bee Steeks
If you want your ride running like you drove off the a lot for the first time you come here and ask for kal and Richard and they will get you right
100/100 everytime
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August 2024 by Yasmeen Khan
Kal and Richard were amazing with me! They thoroughly explained the services needed and took great care of me! I highly recommend trusting your services here!
